RETAIL TRANSFORMATION INSIGHT

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129: The 4th Industrial Revolution For Retail

129: The 4th Industrial Revolution For Retail

Industry 4.0 was initially identified and has since gained popularity in explaining the evolution of technology. Essentially, Industry 4.0 or the Fourth Industrial Revolution heralds the integration of digital and physical elements. As the world continues to evolve, Oliver Banks revisits Industry 4.0 and explore how key elements, technologies and mindsets are shaping retail.

128: AR, VR And Retail In The Metaverse

128: AR, VR And Retail In The Metaverse

AR (augmented reality) and VR (virtual reality) are increasingly being used in the retail industry. But are these just technology gimmicks or is there a bigger theme or trend happening in front of us? To explore the opportunities and dive into the “metaverse”, futurist and technology expert, Cathy Hackl, joins the Retail Transformation Show to highlight how retailers should be thinking about AR, VR and retail in the metaverse.

127: Checkout Free, Frictionless Stores

127: Checkout Free, Frictionless Stores

Checkout free stores have captured a lot of attention in the retail industry, led most notably by Amazon’s Go stores and their “Just Walk Out” technology. But is this where the retail industry is heading or just a hot topic? And does this type of technology really solve any problems? To help us understand more about unmanned stores and the technology behind them, retail analyst, Tiffany Lung, joins Oliver Banks to explain more.

126: The Complexity Of Omnichannel Retail

126: The Complexity Of Omnichannel Retail

Omnichannel retail is a big trend as consumers increasingly shift their shopping habits. But a lot of confusion exists around words like “omnichannel” and “seamless”. In turn, this can add complexity, overwhelm and friction into the customer experience. Join Oliver Banks and explore why omnichannel doesn’t need to be as complicated as it seems and how you can transform to become a better omnichannel retailer and keep it simple.

125: 8 Factors Shaping Technology Led Transformation

125: 8 Factors Shaping Technology Led Transformation

With the rise of technology, there are more possibilities than ever before. In fact, “digital transformation” in many people’s minds, technology and transformation are now intrinsically intertwined. But as retailers consider transformation with technology solutions at the core, there are several considerations to take into account. Join Oliver Banks to explore 8 factors shaping technology led transformation.

124: How To Be A Data Driven Retailer

124: How To Be A Data Driven Retailer

The retail industry is becoming an increasingly data rich environment. But many retailers are generating huge volumes of data but without the data science expertise or analytical mindset to take advantage. So, in this episode, Oliver Banks explores 3 different aspects to becoming a data driven retailer.

123: Build Data Integrity With Effective Data Governance

123: Build Data Integrity With Effective Data Governance

Data is increasingly instrumental in drawing insights to drive the business forward. But if you have no trust or integrity in your data, how will you know that you’re making the right decision? In this episode of the Retail Transformation Show podcast, data governance expert, Nicola Askham, joins to explore the opportunities and challenges with implementing data governance.

122: Using Data To Improve Staff Scheduling

122: Using Data To Improve Staff Scheduling

Creating team rotas and staff schedules can be an operational headache that distracts managers from customer focus and more valuable work. But, effectively using data alongside a carefully considered approach, will mean that you can optimise for the best solution. David Payne, Rotageek’s Chief Product Officer, explains how different types of data are used throughout their system and process.

121: Lessons From Criminal Forensic Investigations

121: Lessons From Criminal Forensic Investigations

As data becomes increasingly important to retailers, the ability to conduct investigations also becomes a major skill. But in retail, sometimes data investigations are carried out in haste and without diligence. So, join Oliver Banks to learn how criminal forensic investigations are carried out. Also explore what lessons and steps retailers can take and apply to their own investigations.

120: Understanding Data and Data Science In Retail

120: Understanding Data and Data Science In Retail

Data, data science, machine learning and AI are all increasingly important topics in the retail industry. But the world of data can be confusing and even overwhelming for retail leadership teams. Experienced retail leader, Ian Shepherd, joins to simplify key terms and set you on the path to successfully use data in your organisation.

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