RETAIL TRANSFORMATION INSIGHTVIEWS & NEWS
Creating team rotas and staff schedules can be an operational headache that distracts managers from customer focus and more valuable work. But, effectively using data alongside a carefully considered approach, will mean that you can optimise for the best solution. David Payne, Rotageek’s Chief Product Officer, explains how different types of data are used throughout their system and process.
As data becomes increasingly important to retailers, the ability to conduct investigations also becomes a major skill. But in retail, sometimes data investigations are carried out in haste and without diligence. So, join Oliver Banks to learn how criminal forensic investigations are carried out. Also explore what lessons and steps retailers can take and apply to their own investigations.
Data, data science, machine learning and AI are all increasingly important topics in the retail industry. But the world of data can be confusing and even overwhelming for retail leadership teams. Experienced retail leader, Ian Shepherd, joins to simplify key terms and set you on the path to successfully use data in your organisation.
Predictive modeling is a technique that uses mathematical and logical methods to predict the future. So, as your transformation aims to move to a new, unknown future state, how are you going to make sensible, intelligent decisions. As opposed to guessing in the dark. Join Oliver Banks as he lays out the 6 steps to guide you to successfully build predictive models to forecast the future.
Agile has been a key focus. But coming from a software development background, does it translate to the retail industry? And does Agile work in a retail store setting in particular? Julian Mills of Quorso joins Oliver Banks to lay out the "Agile Stores Manifesto" and...
Retail operating models have behind many of the big retail success stories of the past few decades. But, in today’s uncertain world, ever-accelerating and with an increasing focus on agility and flexibility, is there really a need for operating models any more? Listen in to join Oliver Banks and explore if retail operating models are dead.
Many retailers are increasingly talking and thinking about Agile. The pandemic has caused much uncertainty and required businesses to move at pace and remain flexible. So, Agile has become a key focus. But it’s also easy to misunderstand and there are plenty of mistakes and pitfalls to avoid too. So, Agile coach and trainer, Laurens Bonnema, joins Oliver Banks to help you understand Agile for retail.
Many of the recent success stories from retailers have been from new, “pureplay” retailers that have traded only through eCommerce channels. With companies like Amazon, Asos, and Gymshark leading the way, there are elements and behaviours that traditional retailers can learn from and take action. To help traditional retailers behave like pureplay e-commerce retailers, consultant Sarah Morris joins Oliver Banks to highlight the differences and opportunities.
We all know the elephant in the room when it comes to reflecting on 2020. But also with hindsight, we see key themes and can connect the trends together. Join Oliver Banks on this look pack at the past 12 months with some of the key stories and additional expert opinion. The retail review of the year that was 2020 will help you understand what just happened. And what to look out for in 2021.
We continue to face a volatile world that provides more and new challenges. So, to become more resilient to these challenges we must plan for multiple scenarios. But these can be difficult, inconvenient and uncomfortable for us – so just don’t do it. In this podcast episode, Dr Jackie Mulligan joins to explore the why and how disruptive and creative thinking will get you prepared for the future of retail in 2021.