THE RETAIL TRANSFORMATION SHOWTHE RETAIL PODCAST TO MAKE YOUR TRANSFORMATION A SUCCESS
ABOUT THIS PODCAST
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business
The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.
You’ll take away:
- Unique perspectives and greater awareness of what’s going on in the retail market
- Ways to build your “A team” to transform your retail business
- Fresh, new ideas and opportunities to grasp with both hands
- Actionable strategies and tactics to apply to your business and improve retail
- Motivation to help you drive your retail transformation to success
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Taking on a transformation needs a different mindset and a culture that welcomes and encourages change. If you’re looking at building a transformation team, then you must hear about the 4Ps of building successful teams. Listen now to get clear and actionable tips to help build a winning culture and team.
The Internet of Things (or IoT) is one of the technological developments that could significantly transform retail. It will connect the whole store together and offers a huge opportunity for collecting data and optimising the shopping trip. Joe Jensen, General Manager for the Retail Solutions Division at Intel, joins Oliver Banks and tells us more about IOT.
There have been some huge changes and challenges for retail recently. So, in this episode, Oliver Banks speaks to Chris Brook Carter, the MD and SVP of Retail Week and the World Retail Congress. Take advantage of Chris’s unique helicopter view about how retail has and continues to change.
As we start a new year, it’s time to dust off the crystal ball and take a look at some of the big themes and trends that will be big in retail in 2020. From improving financial health to sustainability, it looks like a central retail trend for 2020 will be that of transformation. Join Oliver Banks in this podcast episode to discover what the next year could look like for the retail industry.
Retail in 2019 has continued to be a turbulent ride. From struggling companies, to literal firefighting. And from lie detector tests to the political landscape. There have been some major news in the sector. Join Oliver Banks in this podcast episode to listen now to recall the biggest stories from 2019 and what they mean for you and retail in 2020.
Physical stores face adverse trading. In today’s retail world, they must be more than just a place to buy stuff. Instead, they should be able to entertain and inspire your customers. So, maybe it’s time to start thinking about your stores as a stage to give your customers a real experience and a competitive advantage. Join Oliver Banks and discover a different angle on how you can set up your store operations.
Customer experience or CX is important in today’s retail market. But what if experience isn’t what actually counts and makes a difference? What if, what’s really important here is the memory that it creates. Discover how the brain works and how you can use this to create a better customer experience.
To deliver successful retail transformation change programmes, it’s essential to be at your best. In episode 58 of the Retail Transformation Show, resilience coach and mindset expert, Steph Tranter, teaches us 5 steps to be able to manage our emotions and stay in control.
If you’re leading a retail transformation, then you know it’s busy, demanding, challenging – you could even call it stressful. But if you build up your emotional resilience, then you can overcome this stress and be the best version of yourself. Join Oliver Banks as he welcomes Steph Tranter to help you understand how to build your emotional resilience and overcome stress.
We recognise that retail is changing. The old ways of being successful in a career don’t necessarily ring true any more. So, I’ve asked 4 expert people to answer the simple question: “what is your best career tip in the challenging and changing retail landscape?” In this episode, Marguerite Bell, Amber Kelly, Gary Pickering and Ian Shepherd join host Oliver Banks.