THE RETAIL TRANSFORMATION SHOWTHE PODCAST TO MAKE YOUR RETAIL TRANSFORMATION A SUCCESS
ABOUT THIS PODCAST
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business
The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.
You’ll take away:
- Unique perspectives and greater awareness of what’s going on in the retail market
- Ways to build your “A team” to transform your retail business
- Fresh, new ideas and opportunities to grasp with both hands
- Actionable strategies and tactics to apply to your business and improve retail
- Motivation to help you drive your retail transformation to success
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One of the hurdles with innovation is having the idea and getting it off the ground. The SCALE Challenge (Supply Chain And Logistics Enterprises), run by the Centre for Advancing Innovation and Rosemarie Truman will help you shortcut this and could lead to new, astonishing, disruptive businesses.
As the world evolves, we must develop an adaptable workforce that is ready and willing to change. So, in episode 33 of the Retail Transformation Show, learning strategist, Paul Jocelyn, explores the 3 characteristics of learning organisations and gives you some tangible steps and questions that you can put into action straight away.
Retail is changing and so is the workforce. But do you have a tangible plan in place to transform your team’s capability so you can cope with whatever the future holds in store? Paul Jocelyn is here to show how to successfully train and develop your team.
Many retailers are building omnichannel capability. It’s the coming together of all channels to deliver a seamless experience for customers in this digital era. So, you don’t want to be left behind. Listen to important lessons from the CEO of Eagle Eye Solutions and the man who led the launch of Tesco Clubcard – Tim Mason.
Omnichannel retail has been an ever present trend for the past few years but it remains difficult to do. In this episode, Tim Mason, CEO of Eagle Eye Solutions, former Deputy CEO of Tesco and architect of the extremely successful Tesco Clubcard loyalty programme, explains how you can transform your stores to win in today’s digital world.
Your retail operating model allows you to consistently run your retail operation reliably across an estate of shops for your customers and your shareholders. Discover 5 of the big challenges that retailers come across with operating models and get the actions that you need to take to overcome these challenges.
Retail benchmarking assesses the positives and negatives of a variety of retail stores. David Gore and Jake Knowles from BJSS recently benchmarked 30 stores in New York, looking at branding, experience and digital. Find out what they liked, what they didn’t and what they learned from it all.
Benchmarking is a great way to keep an eye on the external retail world. Store visits will help you understand the market, get ideas and find new opportunities. In this episode, hear from BJSS retail consultants, David Gore and Jake Knowles about how they went about benchmarking the best stores in New York.
Retail operations must work at a consistently high performance to deliver good results. It’s critical that your retail operating model delivers what your ideal customer wants, in an efficient and effective way. Join Oliver Banks to discover how to take your purpose or vision and translate that into a real, live operation.
Struggling retailers have often lost their way and don’t have a clear purpose. But how do you actually find a purpose? It can be confusing and full of conflict. Join Oliver Banks to find out why you must find your purpose and get simple steps to define it and how you can use it to stay relevant for your customers.