THE RETAIL TRANSFORMATION SHOW

THE RETAIL PODCAST TO MAKE YOUR TRANSFORMATION A SUCCESS

ABOUT THIS PODCAST

The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business

The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.

You’ll take away:

  • Unique perspectives and greater awareness of what’s going on in the retail market
  • Ways to build your “A team” to transform your retail business
  • Fresh, new ideas and opportunities to grasp with both hands
  • Actionable strategies and tactics to apply to your business and improve retail
  • Motivation to help you drive your retail transformation to success

Subscribe on your phone right now to ensure you get instant access to the latest episodes.

089: Previewing Retail Transformation Live (July 2020)

089: Previewing Retail Transformation Live (July 2020)

As the retail industry continues to reopen, Retail Transformation Live is returning. It's the virtual conference that you need to help you transform retail. With a stellar line up of speakers attending to share plenty of golden nuggets and the opportunity to network,...

088: The Reinventionist Mindset (part 2)

088: The Reinventionist Mindset (part 2)

In the book ‘The Reinventionist Mindset,’ the author Joe Jackman tells us that “Change is hard yet essential. Everything tends to work out if you get good at it.” In this is the second installment of the conversation with Joe Jackman, founder of Jackman Reinvents, you will hear the most important mindset for change. And importantly, how you can make that happen.

087: The Reinventionist Mindset (part 1)

087: The Reinventionist Mindset (part 1)

Right now, we’re seeing change accelerate in all areas of life, but especially in retail. Many retailers are needing to reinvent and evolve. But, we often resist change, transformation and reinvention. Instead, we prefer the perceived predictability of the status quo. But what if change was a good thing? Business reinvention expert, Joe Jackman, explores the critical need for reinvention and the Reinventionist Mindset.

085: The Psychology Of Change

085: The Psychology Of Change

Effective change management is critical to delivering your transformation. To best help people accept the change, you must understand the psychology of the how people react and respond to change. In this podcast episode, consumer and business psychologist, Zana Busby of Retail Reflections, joins to explore more about the emotions and psychology of change – and what you can do about it.

084: Being Remarkable In Adversity (part 2)

084: Being Remarkable In Adversity (part 2)

One of the biggest risks of transforming a retail business is not to actually transform. Unfortunately, we’ve seen too many businesses follow this route to ruin in recent times. So, in this podcast episode, the special guest is Steve Dennis, author of Remarkable Retail: How to win and keep customers in the age of digital disruption. Steve shares some of the opportunities and threats facing legacy retailers and what to do about it.

083: Being Remarkable In Adversity (part 1)

083: Being Remarkable In Adversity (part 1)

In challenging times, it’s perhaps easy to follow your competitors and avoid standing out for risk of failure. But what if that was leading you down the wrong path to mediocrity and ultimately a demise? In this episode, Steve Dennis explores what you can do be remarkable, even in the challenging and uncharted moments such as the coronavirus pandemic. Steve Dennis is the author of “Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption.”

082: The Great Retail Acceleration

082: The Great Retail Acceleration

“We’ve been through the Great Depression, we’ve been through the Great Recession. Now we face the Great Acceleration.” Wise words from retail strategist, Carl Boutet, on how we’re seeing an increased rate of change in the retail industry due to the coronavirus pandemic. In this episode, Carl Boutet joins host, Oliver Banks, to explore why you must realise how retail is changing or risk being left behind.

081: Becoming Customer Obsessed

081: Becoming Customer Obsessed

Many companies think of themselves as customer obsessed or customer centric. Their customers don’t though. So what would a truly customer obsessed business look and feel like. Too often, “customer obsessed” is banded around without any real meaning or tangible guidance. In this podcast episode, Oliver Banks explores what customer obsession and customer focus will really look like across your organisation.

080: Reopening Stores After Covid-19

080: Reopening Stores After Covid-19

The coronavirus pandemic has closed many retail stores around the world. But as we wrestle control of Covid-19, we turn our heads to reopening stores. But there are many considerations to take into account which could easily become overwhelming. And perhaps most importantly, we need to consider if it’s event the right decision to reopen stores right. Show notes and a handy checklist at www.obandco.uk/80.

079: Retail Store Management Structures

079: Retail Store Management Structures

Retail stores succeed on the strength of their people and colleague teams. Leading and managing those teams is therefore a critical element. But finding the right retail store management structure can be complex with many considerations to include. Productivity expert, Simon Hedaux, joins Oliver Banks to explore how you should go about finding the right store management structures.

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