The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
About the podcast
What it's about
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business.
What you need to know
Average of 30 mins length
1 episode per week
Hosted by Oliver Banks
What's next
Subscribe to the podcast on your usual podcast app.
Episodes aim to be timeless, so check out the podcast archives now.
336: Blending AI Into Retail Operating Models
AI seems to be everywhere - events, suppliers, press, work meetings. In terms of exposure, we've seen a huge surge. But when it comes to embedding AI into retail operating models, most organisations are still finding their feet. The real opportunity lies not in flashy...
335: Out of Sight, Out of Mind
Some of the most critical problems in retail are unsolved, and they're not being looked at seriously enough. Whether it’s waste, supply chains, or workforce conditions, it’s often easier to look the other way. In this episode of the Retail Transformation Show, we...
334: A Year Of Driving Retail Transformation
Retail transformation is never a one-time event - it’s an ongoing journey. A year ago, Oliver Banks's book 'Driving Retail Transformation' was published to help retailers take control of change rather than react to it. Since then, the industry has continued to evolve,...
333: The Retail Carnival Is Coming
Roll up, roll up! The Retail Technology Show is one of the hottest retail events around right now. In 2025, it's set for its biggest year yet. To help us understand more about what's in store, Event Director Matt Bradley joins Oliver Banks to discuss what's on, and...
332: The Future For Retail’s Frontline Workforce
Retail is built on people. From store colleagues and warehouse operatives to customer service teams, the frontline workforce plays a vital role in keeping the industry running. But in recent years, the structure of retail employment has changed dramatically. Cut...
331: Is Your Retail Operating Model Draining Profits
Retailers often focus on sales and customer experience, but lurking beneath the surface, a flawed operating model can quietly drain profits. The worst part? Many of these inefficiencies go unnoticed because “this is how we’ve always done it.” In this episode of The...
330: Overcoming Uncontrollable Variation
Retail is full of natural variations—some predictable, some unexpected. Yet too often, businesses rely on averages, smoothing out the detail and missing critical insights. Successful retailers don’t just react to change; they anticipate it, refine their operating...
329: Overcoming Inaction In Transformation
Transformation doesn’t happen by chance—it happens through action. Yet, in the fast-paced and complex world of retail and retail transformation, inaction can become the silent killer of progress. Whether it’s uncertainty, overwhelm, fear of failure, or even hidden...
328: The Rapid AI Revolution In Retail
Artificial Intelligence is no longer a futuristic concept—it's here, and it's reshaping the retail industry in ways we could have only imagined just a few years ago. In this episode, we're learning about AI, from an AI. From unravelling the complexities of terms like...
327: The Essential Retail Trends And Themes Shaping 2025
As we step into 2025, the retail landscape continues to evolve at a breathtaking pace. But what are the essential themes shaping the future of the industry? In this episode, Oliver Banks delves into the defining topics that retailers must navigate, from the evolution...
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