Deliver Your Retail Transformation

Consulting, Fractional & Interim Services to Drive Retail Change and Improvements

Deliver Your Retail Transformation

Retail Consulting Services to Drive Business Change and Improve Omnichannel Retail Operating Models

Confused about complex change

Change feels like pushing water uphill

Delays and missed milestones impacting the business

Uncertain of how to proceed

Struggling to get your strategy delivered

No room for errors or mistakes

Shouldn’t your business be firing on all cylinders?

Define direction in uncertainty

  • Identify the key drivers of change
  • Clarify the goals and intentions
  • Develop a roadmap to realise the goals
  • Flexible and responsive to changing conditions

Accelerate progress

    • Focus on high-impact initiatives
    • Build momentum
    • Knock down the barriers
    • Measure, monitor and communicate progress

Optimise the operating model

    • Define how new propositions work
    • Find opportunities to reduce cost, boost profitability and customer experience
    • Clarify and explain complex operating models
    • Identify measures of success

Deliver Your Retail Transformation 

Change is hard.

You’re busy, spinning many plates at once.

Time is of the essence and you’re in a competitive market with little room for error.

You recognise transformation is required to achieve your strategy but it’s complex and difficult to make it happen. But your best people are  overwhelmed already

You need a partner to help your organisation to drive transformation.


OB&Co help you transform your organisation

Delivered change programmes worth over £100m.

Led by one of the top retail influencers in the world.

Home of the #1 UK retail podcast, the Retail Transformation Show.

Working with omnichannel retailers on key transformation programmes

You’re Ready To Lead Your Retail Transformation Forward

1. Book a call

Let’s set up initial meetings to understand your challenges

2. The action plan

Together, we’ll agree the best and realistic approach to transform

3. Getting down to work

We focus on adding energy to get your transformation moving

4. Deliver the change

The transformation can be delivered and your strategy can be realised.

About Oliver Banks & OB&Co

Your partner to drive retail transformation

I specialise in helping retailers and consumer-facing businesses to develop and evolve to stay fit for the future.

I’ve seen and experienced the challenges facing our industry first-hand. I worked at Tesco as an internal consulting Programme Manager while they were in declining market share against the discounters.

I understand the stresses and pressures and I’ve helped to address and overcome them.

As an independent consultant and coach, I’ve worked with major and well-known retailers on successful large, complex change programmes. I’ve made changes to more than 3,000 stores.

Ready to transform your business?

Stay informed of key industry news in under 5 minutes per week

The retail market is evolving so quickly and consumer expectations are increasing all the time.

Understand the key developments as they happen.

Discover new innovations. Learn from expert insight. All in a concise 5 minute read.

Sign up to the Retail Transformation Briefing

Retail specific actionable insights in an easy 30 minute podcast

Dive deeper into hot topics and issues affecting retail transformation with me and expert guests on the Retail Transformation Show Podcast.

New episodes every week.

Ready to transform your business?

Subscribe to the Retail Transformation Briefing

Keep your finger on the pulse of the ever-evolving world of retail. 

🌍 Key headlines from around the globe

🔎 Insight and intel on the retail industry

💡 Expert viewpoint from Oliver Banks

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