The age of retail transformation is upon us. While retail change isn’t a new concept, the rate of change is. Also, consumer demands are ever increasing and the competitive landscape is being squeezed like never before.
Great retailers now must focus on updating and optimising their operations and operating models. Your retail operations must be able to serve your customers effectively and be efficient to run.
Retail businesses should be concentrating on actually delivering their transformation aspirations – not just talking about them. That market disruption isn’t going away and you must act now.
It’s critical that the right change initiatives happen. There’s no room for delays or mistakes – and you certainly don’t want media focus for the wrong reasons.
Retailers must continue to adapt and shift to the ever changing market conditions. Everyone needs to be working at the top of their game.
Deliver and realise their transformation aspirations
Design and refine the best operations and lean operating models
Lead and manage change programmes through to success
Build and develop the team’s capability to deliver and continue to adapt
PLEASED TO MEET YOU
I’m Oliver Banks.
I lead and manage major programmes and critical projects to ensure that great retailers can overcome an adverse retail market. I blend the strategic thinking and logic of a consultancy with the pragmatic, ‘get things done’ approach of a retailer.
I specialise in retail change and transformation and have delivered improvements for major retail and consumer facing businesses.
Discover more on my About page.
WHAT PEOPLE ARE SAYING
“If I was to summarise Oliver in 3 statements, I’d say the first was his focus on quality. The second is, the manner and the style and the personability in which he engages with teams, and the third is his ability to understand complex problems and convey them in very simple ways. If you’re thinking of working with Oliver, it’s pretty simple. You should.”
“I have worked with Oliver for the past year on a high profile project. He led a cross functional team to deliver change. I find Oliver to be very reliable, with high integrity, and is a hard working individual who grasps work quickly”.
“Oliver’s resilience combined with his empathetic leadership style has allowed him to build strong and collaborative relationships with his stakeholders which in turn has led to continuous improvement and innovative and market leading solutions to historic problems.”
“His skills in programme management have meant multiple, complex projects running at the same time have been delivered successfully. It’s exciting to work with someone who’s able to consider challenges from different angles and challenges the status-quo with innovative approaches”.
“He is passionate about what he works on, challenges people to ensure the right decisions are made for the business and he takes a keen interest in the development of others. Oliver also has considerable knowledge of operations which enables him to look at a problem from many different angles.”
WHAT’S YOUR CHALLENGE?