THE RETAIL TRANSFORMATION SHOW

THE RETAIL PODCAST TO MAKE YOUR TRANSFORMATION A SUCCESS

ABOUT THIS PODCAST

The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business

The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.

You’ll take away:

  • Unique perspectives and greater awareness of what’s going on in the retail market
  • Ways to build your “A team” to transform your retail business
  • Fresh, new ideas and opportunities to grasp with both hands
  • Actionable strategies and tactics to apply to your business and improve retail
  • Motivation to help you drive your retail transformation to success

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104: Forging A Better Future

104: Forging A Better Future

2020 has tested our individual and collective resolve. And mental health is increasingly important. And with many retailers continuing to face a variety of different challenges, this period isn’t over yetSo, in this episode, Dr Jackie Mulligan of ShopAppy.com joins Oliver Banks to explore how you can take small steps to forge a better future.

103: Creating Courageous Change Champions

103: Creating Courageous Change Champions

Retail is facing intense disruption and many face a burning bridge to change. But experienced subject matter experts in your business are not ready to lead change – and they’ve never been required to in this capacity. So, it is critical to transform the people that must transform the business. Join Oliver Banks to explore how to change your approach, build momentum and actually deliver change

102: Building A Strong Will To Change

102: Building A Strong Will To Change

Retail is facing an intense disruption right now. And a true “burning bridge” is forcing action and transformation right now. But transformation isn’t instantaneous. It requires careful, clever and intentional work. And a key element to build the intention is having a strong will to change. In this podcast episode, discover what this means and how you can build and foster a strong will to change.

101: Why Have A Purpose (And How To Find It)

101: Why Have A Purpose (And How To Find It)

Purpose is a key theme that continues to be so relevant for retailers who are struggling to inspire or retain customers. Having a “reason for being” inspires customers and colleagues. But finding your purpose can be hard. So, purpose expert, James Bolle of PRPSFL, joins Oliver Banks to explore why you need a clear purpose and how to find it.

100: The 100th Episode

100: The 100th Episode

For the 100th episode, the tables are being turned as the podcast host turns into the special guest. In this episode, Michael Grange interviews Oliver Banks exploring the backstory and purpose, key observations about retail today and in the future. In particular 5 retail trends that have remained present through the pandemic.

099: How To Use Retail Technology Effectively

099: How To Use Retail Technology Effectively

Retail technology often goes hand in hand with transformation as an enabler and an essential element to making the change happen. But it's easy to get absorbed by the "cool" opportunities from fancy retail tech gadgets and gizmos. So, in this podcast episode, Oliver...

098: Retail Operational Cost Savings

098: Retail Operational Cost Savings

Cost cutting, reducing costs and cost saving programmes represents a major opportunity for your business. So, in this podcast episode, Oliver Banks shares his operational cost savings framework and a series of lessons to make the most of your retail cost savings programme

097: Customer Centric Cultures

097: Customer Centric Cultures

Whilst we talk of customer centricity in retail, very few really achieve this. But to become customer centric it is critical to have a corporate culture that supports and drives this. So in this podcast episode of the Retail Transformation Show, Martin Newman, the Consumer Champion, explores the culture characteristics and changes required to drive this forward.

096: The Future Of The Store Of The Future

096: The Future Of The Store Of The Future

The store of the future is often a part of a retailer’s innovation strategy. But with the current uncertainty and with the fast pace of innovation, is it still relevant to have a store of the future? And how should it be set up to be successful? Store of the future expert, Chris Walton, joins to discuss what the future holds with host, Oliver Banks.

095: Reading Faces For The Win-Win

095: Reading Faces For The Win-Win

Communication and negotiation happen throughout your transformation. But, people’s faces and facial expressions could tell you how to collaborate more effectively and reach a great win-win scenario for all parties involved. Learn how faces tell you more than you might realise with the Face Whisperer, Adrianne Carter.

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