083: Being Remarkable In Adversity (part 1)

083: Being Remarkable In Adversity (part 1)

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSSIn challenging times, it’s perhaps easy to follow your competitors and avoid standing out for risk of failure. But what if that was leading you down the wrong path...
082: The Great Retail Acceleration

082: The Great Retail Acceleration

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSS“We’ve been through the Great Depression, we’ve been through the Great Recession. Now we face the Great Acceleration.” Wise words from retail...
081: Becoming Customer Obsessed

081: Becoming Customer Obsessed

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSSMany companies think of themselves as customer-obsessed or customer centric. Their customers don’t though! So what would a truly customer-obsessed business look and...
080: Reopening Stores After Covid-19

080: Reopening Stores After Covid-19

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSSThe coronavirus pandemic has closed many retail stores around the world. But as we wrestle control of Covid-19, we turn our heads to reopening stores. But there are many...
079: Retail Store Management Structures

079: Retail Store Management Structures

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSSRetail stores succeed on the strength of their people and colleague teams. Leading and managing those teams is, therefore, a critical element. But finding the right retail...
078: Reviewing Retail in 2020 Predictions

078: Reviewing Retail in 2020 Predictions

Podcast: Play in new window | DownloadSubscribe: Apple Podcasts | Android | Google Podcasts | RSSSo far, 2020 has been off-plan and unpredictable. So, in this episode of the Retail Transformation Show podcast, Oliver Banks revisits the 6 predictions that were...

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