Mar 29, 2025 | Oliver Only Solo Shows, Podcast
AI seems to be everywhere – events, suppliers, press, work meetings. In terms of exposure, we’ve seen a huge surge. But when it comes to embedding AI into retail operating models, most organisations are still finding their feet. The real opportunity lies...
Mar 22, 2025 | Oliver Only Solo Shows, Podcast
Some of the most critical problems in retail are unsolved, and they’re not being looked at seriously enough. Whether it’s waste, supply chains, or workforce conditions, it’s often easier to look the other way. In this episode of the Retail Transformation Show,...
Mar 12, 2025 | Oliver Only Solo Shows, Podcast
Retail transformation is never a one-time event – it’s an ongoing journey. A year ago, Oliver Banks’s book ‘Driving Retail Transformation’ was published to help retailers take control of change rather than react to it. Since then, the industry...
Mar 3, 2025 | Guest Interviews, Podcast
Roll up, roll up! The Retail Technology Show is one of the hottest retail events around right now. In 2025, it’s set for its biggest year yet. To help us understand more about what’s in store, Event Director Matt Bradley joins Oliver Banks to discuss...
Mar 2, 2025 | Oliver Only Solo Shows, Podcast
Retail is built on people. From store colleagues and warehouse operatives to customer service teams, the frontline workforce plays a vital role in keeping the industry running. But in recent years, the structure of retail employment has changed dramatically. Cut...
Feb 15, 2025 | Oliver Only Solo Shows, Podcast
Retailers often focus on sales and customer experience, but lurking beneath the surface, a flawed operating model can quietly drain profits. The worst part? Many of these inefficiencies go unnoticed because “this is how we’ve always done it.” In this episode of The...
