293: Becoming A Human Centric Company

293: Becoming A Human Centric Company

Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like “our people are our most important asset” or “we put the customer at the heart” are often...
292: Leaping The Transformation Gap

292: Leaping The Transformation Gap

The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they’ve since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation...
286: The Department Store’s Predicament

286: The Department Store’s Predicament

Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in...
279: Being Confident Despite Uncertainty

279: Being Confident Despite Uncertainty

In a world spinning with volatility, uncertainty, complexity, and ambiguity, the ability to remain confident is more crucial than ever. This episode brings to the fore the insights of Julie Smith, an executive leadership coach and author of “Coach Yourself...
277: Explore The Hyper-Connected Store

277: Explore The Hyper-Connected Store

Connectivity is a standard expectation for modern retail stores. But what if networks and Wi-Fi connections could deliver more and open new opportunities? Enter the ‘hyper-connected store’. In this episode, Keith Cahoon from Juniper Networks shares more...
268: Unlocking New Value From Waste Streams

268: Unlocking New Value From Waste Streams

In a world grappling with environmental challenges and a cost of living crisis, this episode dives into the evolving sustainability narrative. Alice Rackley, CEO of Polytag, joins Oliver Banks to shed light on the resurgence of sustainable initiatives amidst global...

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