Jan 16, 2025 | Guest Interviews, Podcast
Artificial Intelligence is no longer a futuristic concept—it’s here, and it’s reshaping the retail industry in ways we could have only imagined just a few years ago. In this episode, we’re learning about AI, from an AI. From unravelling the...
Dec 16, 2024 | Guest Interviews, Podcast
Omnichannel and personalisation are among the most overused terms in retail today. Omnichannel is too often condensed to the transaction and delivery aspects. Meanwhile, we sometimes forget how to add personality to our personalisation. In this episode, Oliver Banks...
Dec 11, 2024 | Guest Interviews, Podcast
In the fast-paced world of retail, it’s easy to miss important trends and signals that are caught in our blind spot. Those hidden challenges and unnoticed risks can catch even the most seasoned leaders off guard. In this episode, Oliver Banks sits down with Carl...
Nov 30, 2024 | Guest Interviews, Podcast
Retail is a tough business, and even the biggest brands can face distressing times. In this episode, Oliver Banks is joined by retail expert Rhea Fox to uncover the essential lessons from struggling and failing retailers. Together, they explore the common challenges...
Oct 7, 2024 | Guest Interviews, Podcast
In the digital world, consumers have an incredible volume of choice, with great visibility, but also subject to near-infinite distractions. So as retailers, when we have a moment of a customer’s attention, we need to consider how to make the most of it. Todd...
Jul 15, 2024 | Guest Interviews, Podcast
The world of retail is ever-changing. But how does the retail industry change across the world. In this episode, Oliver is joined by fellow podcaster and retail expert, Paula Macaggi. Paula brings a wealth of experience of retail connections, events, and experiences...
