Retail technology is revolutionising the way consumers shop in-store and can help solve long-standing challenges. From gathering data on in-store shopping behaviour to frictionless checkout experiences, retailers are finding new ways to enhance the customer journey...
Are you ready to shake things up? Dive into the world of disruptive transformation and explore how companies can revolutionise their industries with fundamental shifts that rewrite the rules. In this episode, we’ll take a closer look at examples from in and out...
As the retail market continues to evolve, it’s critical to think more about ecosystems, specifically from the customer’s point of view. In this episode, discover what an ecosystem is and great examples of retailers that are using this approach. Podcast...
Transformations, and the journey of change, are dependent on predictions and forecasts on multiple fronts. How will the market evolve? What are the benefits? When will it deliver? And many other considerations. But all of these are subject to an element of chance. In...
AI provides major opportunities for retailers as well as threats. But there are big misconceptions or misunderstandings to watch out for. In this episode, join Oliver Banks to explore 10 crucial considerations about AI in retail. Learn new ways to consider AI, bust...
Trials are an essential part of many transformation initiatives to build confidence in the idea and develop the solution before deploying a major change. However, there are many different aspects that feed into making a trial a success. In this episode, join Oliver...
