A short episode today, so make sure that you take some time out over the Christmas or holiday season. Enjoy time with family and friends. Take a breath of air among the chaos of Christmas. Reflect on the year. But don’t forget about your true purpose.

In particular, think about the true purpose of your actions. Who are your customers and what do they really need from your and from your transformation. This is your purpose.

Don’t let your purpose get lost among the chaos surrounding the rest of your retail business and everyday life. If you do, the true benefits of your transformation will also get lost – and remember, that’s the true meaning of what you need to happen.

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