With the world of retail changing so much, it’s increasingly important to be able to create effective relationships between retailers and their suppliers – particularly when collaboration is needed to make the operation work and perform. In this episode, experienced retailer and now Managing Director of Openpay in the UK, Andy Harding, explains what can be done to make this relationship more successful.

In this episode, you’ll hear:

  • How you can differentiate your retail business in today’s crowded retail market.
  • What is the most important factor to consider when choosing a supplier.
  • The real differences of working with big and small suppliers.

Andy Harding, MD Openpay

Introducing Andy Harding

Andy Harding leads Openpay as the UK Managing Director (MD).

Previously, he has held a number of senior roles in large retailers. He was interim Chief Digital Officer at Arcadia Group. There he was responsible for the overarching group digital strategy across seven fashion brands including Topshop, Topman, Miss Selfridge, Burton, Dorothy Perkins, Evans and Wallis.

In addition, Andy has held leadership and advisory roles with Mothercare, McKinsey & Co., House of Fraser, Ryman and The Carphone Warehouse. These roles have been around leading the ecommerce and / or multi channel offerings; as well as key roles such as Chief Customer Officer.

Find Andy Harding on LinkedIn.

Introducing Openpay

Openpay is a payment solution that offers consumers the option to split their retail purchases into an interest-free, monthly repayment plan. Their mission is to change the way people pay for the better, offering a flexible alternative to expensive overdrafts and credit cards.

Openpay: Buy Now. Pay SmarterFounded by retailers, for retailers. Openpay is an Australian company, founded in 2013. In 2019, it launched it’s next-gen payment solution into the UK market – the first international market outside of Australia and New Zealand.

Customers make an payment at the time of purchase. Then they spread their payments into equal monthly instalments – over a time period of up to 11-months. Also, customers can choose to align their future payment dates with their pay cycle helping them manage their finances more easily – and avoiding that nasty pre-payday bill! Plus, an extra bonus for customers is that there is no interest added and no hidden fees. It’s quick and easy for new customers to sign up with Openpay, adding just 90 seconds to the checkout time.

For retailers too, it’s quick and easy to get started. So, discover more at Openpay.co.uk.

Also, make sure you listen in to the end of the episode too – Andy reveals some really astonishing results about how Openpay has boosted retail results for their Australian clients.

The Retail Transformation Show is a media partner of Retail Week Live

Retail Week Live

Openpay are the headline sponsors for Retail Week Live. Andy Harding will also be on stage, interviewing a business futurist.

Plus, as you may know, the Retail Transformation Show is a media partner. You can get your tickets now and as a listener, be sure to use a 15% discount using the code: RTS15.

Find out more at live.retail-week.com.

And finally, learn to deliver key changes

And finally, with so much change in the retail market, it’s essential that you can deliver changes to keep pace.

But managing projects is hard and complex. Unfortunately, it is often left to subject matter experts that are not actually project managers. But now, your teams can learn to manage retail projects effectively.

Introducing the Retail Project Manager Success programme. Stop expensive and frustrating delays, costly overspends and a number of other big problems. Instead, take my new online training programme to overcome silly mistakes and start effectively managing your important projects.

Add the benefits of rigourous project management structure, consistency and predictability. But, remember to take away the beaurocracy, excessive administation and red tape that doesn’t work in a retail setting. Then, make your changes happen.

With special launch deals available at the time this episode goes live, discover more at ProjectManagerSuccess.com. Or if you’d like to talk or ask your questions, please email me at oliver.banks@obandco.uk.

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