The ultra fast deliveries of the Quick Commerce or Q-Commerce market represent a significant disruption and change. The retail operating model must transform to deliver this customer proposition. In this second part, Oliver Banks explores the essence behind a 10 minute delivery operating model. He also identified a number of challenges that you must face if you are embarking on a quick commerce strategy. This is part 2 of a 2-part exploration into the quick commerce market.
Listen to this episode to discover:
- Key aspects from current Q-commerce companies.
- The operating model aspects and considerations you must develop.
- And some of the critical challenges you must tackle.
Show notes are at www.obandco.uk/170.
