In the complex world of retail transformation, the journey is often fraught with obstacles and challenges. This episode dives deep into the reality that transformation initiatives frequently encounter setbacks, and how these stumbling blocks are not just barriers but crucial learning opportunities. Join Oliver Banks as he unravels the intricacies of navigating change challenges. He presents three truths and plenty to reflect on about your own transformation initiatives. Whether you’re starting a new initiative, rescuing a broken transformation or trying to keep a change on the path to success, this discussion shares the critical considerations of managing change in the real world.
Listen to this episode of the Retail Transformation Show podcast and discover:
- Why experiencing and recognising problems in your transformation is a good situation.
- How the fear of failure might inadvertently be encouraging failure to occur.
- The three truths about transformation challenges and what you must consider in turn.
The three truths and key considerations
In the episode, Oliver presented three truths and important considerations when it comes to the inevitable challenges in your transformation initiatives.
Truth 1: Challenges are unlikely to resolve itself without intervention
Key considerations:
- How will you recognise if your transformation efforts are running into problems?
- Does your organisation have a plan and approach to reinvigorate change?
- How you can accelerate to gain lost ground?
Truth 2: People have tried their best (but they may lack the skills and experience to drive transformation)
Key considerations:
- How are you supporting people as they embark on or continue on their journey of transformation, especially if they’re not transformation specialists?
- Where do you stand on the “Trust Wager” – do you trust by default or do people need to earn your trust?
Truth 3: Failed change isn’t bad. Avoidable failed change is.
Key considerations:
- How are you supporting and even encouraging people to fail?
- Are you identifying the avoidable and unavoidable roadblocks in your initiatives?
- Are there current projects and changes which should be stopped?
Overcome your challenges and work with Oliver directly
Oliver helps organizations and individuals to drive effective transformation, including rescuing initiatives that have run into problems. Speak to Oliver about the Accelerator service for hands-on support to get transformation initiatives progressing, or ask about the Rescue service to reinvigorate a broken change effort.
📧 Email on oliver.banks@obandco.uk
🔗 Connect with Oliver Banks on LinkedIn and send a message.
Additional episodes to listen to next
In this episode, Oliver mentions the Retail Transformation Steering Wheel framework. Discover more about the Retail Transformation Steering Wheel and how it guides successful change In episode 280: Driving Retail Transformation: Book Launch Special.
Next, when you listen to episode 253: Boost Chances To Successfully Transform, you’ll learn to understand the critical business problems that often block transformation efforts. These range from elements like an inadequate understanding of the business problems to cultural resistance to change.
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