232: The Hidden Costs In Your Transformation

Retail transformation initiatives require comprehensive business cases to evaluate costs, benefits, and risks. Often overlooked or hidden costs can significantly impact project outcomes and viability. But ignoring these costs may lead to poor decision-making and governance, hindering the company’s strategy. In this episode, Oliver Banks uncovers 3 of the most common hidden costs and how you can counter these.

Listen to this podcast episode to hear:

• Why hidden costs could be lurking in your transformation.
• How you can estimate or quantify hard-to-calculate costs.
• 3 of the most commonly overlooked or forgotten costs.

Connect with Oliver Banks

Continue the conversation in person. Reach out to Oliver Banks if you’re struggling to drive your transformation forward. Connect on LinkedIn or email Oliver on oliver.banks@obandco.uk

Additional podcast episodes to listen to next

Hidden costs can drive poor decision making. But to understand the process of making great decisions, listen to episode 195: The Anatomy Of A Decision. You might also enjoy episode 196 where you can learn from some of the best decision makers in the world and in history.

Many transformation decisions are not based on a single, simple financial analysis. There are many factors involved and this can make it difficult to determine the “best” answer. In episode 174: What To Do When There Is No Right Answer, Oliver explores how you can approach these tough situations.

And finally, also listen to episode 217: Stop Gossip Killing Your Transformation. Gossip can be one of the factors that drives the hidden cost behind the loss of productivity. Join Oliver Banks again for this episode where you’ll discover how to minimise and manage this.