After the energy and excitement of Shoptalk Europe 2023, Oliver Banks catches up with the event’s Content Director, Ben Miller. Together, they pull out key moments and connect the dots between key trends and themes from across 35 hours of on-stage content, including data, technology, retail media and transformation.
Listen to this episode of the Retail Transformation Show podcast and hear:
- Tactics and approaches that the largest retailers are approaching their data strategy.
- How businesses are transforming through retail media networks.
- How aspects like convenience are shifting specific categories.
Introducing Ben Miller
Ben Miller is Shoptalk’s Director of Original Content, covering the global Shoptalk and Groceryshop portfolio. He leads production of new insights, research and content created exclusively for the Shoptalk community.
Ben joined the Shoptalk team in 2022 and previously was at global retail consultancy IGD where he was the Board member responsible for product and insight functions, having previously worked in Marketing, Commercial and Investor Relations for UK grocer, Safeway.
He is passionate about business strategy, digital transformation, innovation culture and insight story-telling. He is an advisor and ambassador for a mental health training business.
Shoptalk Europe will be back in Barcelona in 2024. So, put a hold in your diaries for 3rd to 5th June and listen out for more details soon.
Additional episodes of the podcast to listen to next
Continue exploring the event with Oliver Banks in episode 238: Reflections And Themes From Shoptalk Europe 2023. In this one, Oliver is sharing his thoughts immediately after the event.
Data was a key topic at the event and in this discussion with Ben Miller. Data features regularly on many episodes, but why not start with episode 124: How To Be A Data Driven Retailer.
And finally, with many forces impacting the retail market, you should listen to episode 229: To Disrupt Or Not To Disrupt as Oliver shared more about making fundamental shifts as you take on disruptive transformation.
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