Oliver Banks
Once you understand the problem or challenge, then you can start to consider the options and opportunities that forge the solution. In this bonus episode of the podcast to celebrate the launch of Oliver’s book, Driving Retail Transformation, explore the second quadrant of the Retail Transformation Steering Wheel and discover why documentation has more value than first meets the eye.
Find out more at DrivingRetailTransformation.com.
Retailers often chase simplicity, hoping that stripping out complexity will make operations leaner and easier to manage. But what if that pursuit of simplicity actually makes you weaker? In this episode, Oliver Banks explores why complexity — when managed well — can...
What does it take to lead with both empathy and impact in today’s fast-moving retail environment? In this episode, we're joined by Tracey Clements—an experienced and values-driven leader who has held senior roles at Tesco, One Stop, Boots, and BP, and who also wrote...
In retail, we’ve always tried to predict what’s coming next—what customers will want, where demand will shift, how operations should flex. But now, with AI advancing rapidly, a new question emerges: can AI actually help us predict the future—and should it? In this...
Change is the only constant in retail, yet driving it through vast, multi-site operations poses unique challenges. In this episode, Oliver Banks sits down with Darren Kay—veteran retail leader behind Debenhams, Poundland, Carpetright, and now Hobbycraft—to unpack how...
![337: [Show Update] Pressing Pause to Refocus](https://obandco.uk/wp-content/uploads/2025/07/337-Show-Update-Pressing-Pause-to-Refocus-1080x675px-400x250.jpeg)
The Retail Transformation Show is back and better than ever. In this episode, discover more about what happened to pause the weekly release schedule. You'll also hear what's changing and why Oliver is more energised and excited than ever. Listen to this podcast...