Sep 9, 2025 | Oliver Only Solo Shows, Podcast
Retailers often chase simplicity, hoping that stripping out complexity will make operations leaner and easier to manage. But what if that pursuit of simplicity actually makes you weaker? In this episode, Oliver Banks explores why complexity — when managed well — can...
Aug 18, 2025 | Guest Interviews, Podcast
What does it take to lead with both empathy and impact in today’s fast-moving retail environment? In this episode, we’re joined by Tracey Clements—an experienced and values-driven leader who has held senior roles at Tesco, One Stop, Boots, and BP, and who also...
Aug 14, 2025 | Oliver Only Solo Shows, Podcast
In retail, we’ve always tried to predict what’s coming next—what customers will want, where demand will shift, how operations should flex. But now, with AI advancing rapidly, a new question emerges: can AI actually help us predict the future—and should it? In this...
Jul 15, 2025 | Guest Interviews, Podcast
Change is the only constant in retail, yet driving it through vast, multi-site operations poses unique challenges. In this episode, Oliver Banks sits down with Darren Kay—veteran retail leader behind Debenhams, Poundland, Carpetright, and now Hobbycraft—to unpack how...
Jul 15, 2025 | Oliver Only Solo Shows, Podcast
The Retail Transformation Show is back and better than ever. In this episode, discover more about what happened to pause the weekly release schedule. You’ll also hear what’s changing and why Oliver is more energised and excited than ever. Listen to this...