266: Achieving Alignment Across Silos

266: Achieving Alignment Across Silos

Alignment is a crucial yet often overlooked aspect of retail transformation. As modern retail organizations grapple with diverse functions, goals, and cultures, achieving alignment becomes essential to steer clear of confusion and inefficiency. Oliver Banks explores...
265: The Challenges Of Unified Commerce

265: The Challenges Of Unified Commerce

Unified commerce plays a crucial role in retail, helping customers shop seamlessly and enabling the business and operations to flow accordingly. In this episode, Oliver Banks hosts Bala Parameshwaran from Bain & Company and Nikki Baird from Aptos as they tackle...
262: Omnichannel Vs Unified Commerce

262: Omnichannel Vs Unified Commerce

In the dynamic world of retail, “omnichannel” has stood as a consistent goal, an evertrend. However, recently, the spotlight has been shifting to “unified commerce”. So the question arises: has omnichannel truly had its day? Dive into this...

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