Nov 27, 2023 | Oliver Only Solo Shows, Podcast
Alignment is a crucial yet often overlooked aspect of retail transformation. As modern retail organizations grapple with diverse functions, goals, and cultures, achieving alignment becomes essential to steer clear of confusion and inefficiency. Oliver Banks explores...
Nov 20, 2023 | Guest Interviews, Podcast
Unified commerce plays a crucial role in retail, helping customers shop seamlessly and enabling the business and operations to flow accordingly. In this episode, Oliver Banks hosts Bala Parameshwaran from Bain & Company and Nikki Baird from Aptos as they tackle...
Nov 13, 2023 | Best Bits, Podcast
In part 2 of our annual round up, continue to delve into the crucial aspects of transformation and change management in the dynamic world of retail. As we celebrate the fifth anniversary of the podcast, host Oliver Banks brings together more standout moments and...
Nov 6, 2023 | Best Bits, Podcast
As the world of retail continues to evolve, transformation and business improvement remain high on the agenda. The podcast is now celebrating its 5th birthday, so Oliver Banks is pulling out clips of the best bits, or those famed golden nuggets, for you to enjoy. The...
Oct 30, 2023 | Oliver Only Solo Shows, Podcast
In the dynamic world of retail, “omnichannel” has stood as a consistent goal, an evertrend. However, recently, the spotlight has been shifting to “unified commerce”. So the question arises: has omnichannel truly had its day? Dive into this...