Jul 10, 2023 | Oliver Only Solo Shows, Podcast
The rapid evolution of technology has given birth to a new era of efficiency in the retail industry, with the use of robotics becoming increasingly prevalent. In warehouse or fulfilment centre settings where speed, efficiency and precision are of the essence, robots...
Jul 3, 2023 | Oliver Only Solo Shows, Podcast
In a world where consumers crave personal connections and seek meaningful brands that stand for something, it’s essential for retailers to harness the power of conversations. Whether it’s in-store, over the phone, or through digital channels, engaging with...
Jun 26, 2023 | Guest Interviews, Podcast
Click and collect or BOPIS accelerated hugely over the course of the Covid pandemic. Collection experiences offer convenience and speed for customers, especially as commutes and working practices reset. Smart lockers offer further opportunities for friction-free...
Jun 19, 2023 | Oliver Only Solo Shows, Podcast
When consumers are grappling with the rising costs of living and shrinking disposable incomes, balancing quality and quantity has never been more critical. But how can retailers achieve this without slashing their already thin margins? In this episode, join Oliver...
Jun 12, 2023 | Oliver Only Solo Shows, Podcast
Dive into the world of Lean Six Sigma and discover why this presents a formidable approach to transforming retail businesses and operations. Originating from the manufacturing industry, it transferred across to broader use cases. However, with the advent of Agile and...