Nov 30, 2024 | Guest Interviews, Podcast
Retail is a tough business, and even the biggest brands can face distressing times. In this episode, Oliver Banks is joined by retail expert Rhea Fox to uncover the essential lessons from struggling and failing retailers. Together, they explore the common challenges...
Oct 7, 2024 | Guest Interviews, Podcast
In the digital world, consumers have an incredible volume of choice, with great visibility, but also subject to near-infinite distractions. So as retailers, when we have a moment of a customer’s attention, we need to consider how to make the most of it. Todd...
Jul 15, 2024 | Guest Interviews, Podcast
The world of retail is ever-changing. But how does the retail industry change across the world. In this episode, Oliver is joined by fellow podcaster and retail expert, Paula Macaggi. Paula brings a wealth of experience of retail connections, events, and experiences...
May 6, 2024 | Guest Interviews, Podcast
Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like “our people are our most important asset” or “we put the customer at the heart” are often...
Apr 29, 2024 | Guest Interviews, Podcast
The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they’ve since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation...
Mar 18, 2024 | Guest Interviews, Podcast
Department stores have played an enormous role in the retail landscape and often occupy large and important stores. However, in recent years, department store retailers have become increasingly challenged. While some have closed down, others continue to struggle in...
