Jun 17, 2019 | Guest Interviews, Podcast
Innovation drives disruption. Innovation drives transformation. But, one of the hurdles with innovation is having the idea and getting it off the ground. So, the SCALE Challenge (Supply Chain And Logistics Enterprises), run by the Centre for Advancing Innovation and...
Jun 10, 2019 | Guest Interviews, Podcast
As the world evolves, we must develop an adaptable workforce that is ready and willing to change. So, in episode 33 of the Retail Transformation Show, learning strategist, Paul Jocelyn, explores the 3 characteristics of learning organisations and gives you some...
Jun 3, 2019 | Guest Interviews, Podcast
The world is evolving and retailers must evolve with it. In turn, jobs and skills are also evolving and changing. Therefore, the way that we think about training, about learning and about development must also change and transform. In this episode, Paul Jocelyn...
May 27, 2019 | Guest Interviews, Podcast
Many retailers are looking to build their omnichannel capability. It’s the coming together of all channels to deliver a seamless experience for customers in this digital era. Tim Mason, CEO of Eagle Eye Solutions and ex Deputy CEO of Tesco explains about how to...
May 20, 2019 | Guest Interviews, Podcast
Omnichannel retail has been an ever present trend for the past few years but it remains difficult to do. In this episode, Tim Mason, CEO of Eagle Eye Solutions, former Deputy CEO of Tesco and architect of the extremely successful Tesco Clubcard loyalty programme,...
May 6, 2019 | Guest Interviews, Podcast
Retail benchmarking assesses the positives and negatives of a variety of retail stores. David Gore and Jake Knowles from BJSS recently benchmarked 30 stores in New York, looking through 3 lenses: branding, experience and digital. Find out what they liked, what they...
