Jul 3, 2023 | Oliver Only Solo Shows, Podcast
In a world where consumers crave personal connections and seek meaningful brands that stand for something, it’s essential for retailers to harness the power of conversations. Whether it’s in-store, over the phone, or through digital channels, engaging with...
Jun 26, 2023 | Guest Interviews, Podcast
Click and collect or BOPIS accelerated hugely over the course of the Covid pandemic. Collection experiences offer convenience and speed for customers, especially as commutes and working practices reset. Smart lockers offer further opportunities for friction-free...
Jun 19, 2023 | Oliver Only Solo Shows, Podcast
When consumers are grappling with the rising costs of living and shrinking disposable incomes, balancing quality and quantity has never been more critical. But how can retailers achieve this without slashing their already thin margins? In this episode, join Oliver...
Jun 12, 2023 | Oliver Only Solo Shows, Podcast
Dive into the world of Lean Six Sigma and discover why this presents a formidable approach to transforming retail businesses and operations. Originating from the manufacturing industry, it transferred across to broader use cases. However, with the advent of Agile and...
Jun 5, 2023 | Guest Interviews, Podcast
After the energy and excitement of Shoptalk Europe 2023, Oliver Banks catches up with the event’s Content Director, Ben Miller. Together, they pull out key moments and connect the dots between key trends and themes from across 35 hours of on-stage content,...
May 29, 2023 | Oliver Only Solo Shows, Podcast
Marketplaces have been a key trend for retailers and brands to tackle a number of business challenges. Join Oliver Banks and delve into the dynamic realm of retail marketplaces. Demystify the key mechanics and their potential for transforming your business, whilst...
