May 6, 2024 | Guest Interviews, Podcast
Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like “our people are our most important asset” or “we put the customer at the heart” are often...
Apr 29, 2024 | Guest Interviews, Podcast
The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they’ve since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation...
Apr 22, 2024 | Oliver Only Solo Shows, Podcast
Dive into the dynamic world of shrink solutions to combat one of the industry’s major challenges, the rapidly increasing levels of unknown loss and theft. As retail evolves, so does the challenge of managing shrink and minimising theft; from advanced detection...
Apr 15, 2024 | Oliver Only Solo Shows, Podcast
Shrink in retail isn’t just about hoping the number resolves itself; it’s about understanding the intricate web of causes that lead to loss. While shrink has perennially been a concern for retailers, recent escalations in retail crime and aggressive...
Apr 8, 2024 | Oliver Only Solo Shows, Podcast
When a company is first founded, it’s full of life. There is a start-up spark that drives improvement and change, and challenges the norm. But when that same company grows into a big business and becomes recognised as a “corporate” rather than a...
Apr 1, 2024 | Oliver Only Solo Shows, Podcast
In the fast-paced world of today, the tug-of-war between immediate tasks and strategic objectives is relentless. We know the tasks that need to get done. But why don’t we do them? In this episode, Oliver Banks uncovers the psychology and neuroscience behind...
