Sep 4, 2023 | Oliver Only Solo Shows, Podcast
In today’s dynamic retail environment, the term “transformation” is brandished as the cure-all for a myriad of challenges. It’s a buzzword that is easily thrown around but may mis-set expectations. But what does genuine transformation look...
Aug 28, 2023 | Oliver Only Solo Shows, Podcast
In a world where digital technologies and changing consumer behaviour have made transformation business-critical, it’s vital to avoid small delays and unseen challenges that can snowball into larger issues. Join Oliver Banks for this episode and explore the...
Aug 14, 2023 | Oliver Only Solo Shows, Podcast
As retailers grapple with the ever-evolving dynamics of customer relationships, one concept emerges powerfully: community. But in the modern world of retail, community shouldn’t be seen as just a buzzword. It’s the key to unlocking unprecedented levels of...
Aug 7, 2023 | Oliver Only Solo Shows, Podcast
In an era marked by unprecedented change, retailers, consumer-facing businesses and brands find themselves navigating unfamiliar terrain, facing new competitors, and redefining relationships with customers. Additionally, the competitive business and retail landscape...
Jul 31, 2023 | Oliver Only Solo Shows, Podcast
As technology continues to evolve, the role of robotics in retail, hospitality, and customer service is becoming increasingly significant. Join Oliver Banks and delve into the influence of robotic automation and AI in different areas of customer-facing business...
Jul 24, 2023 | Oliver Only Solo Shows, Podcast
Dive into the transformation of last-mile deliveries to consumers. This market has rapidly developed from traditional mail-order operating models to fully autonomous delivery bots in a short span of time. In this episode, explore how robotics are enhancing the...
