THE RETAIL TRANSFORMATION SHOW
THE RETAIL PODCAST TO MAKE YOUR TRANSFORMATION A SUCCESSABOUT THIS PODCAST
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business
The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.
You’ll take away:
- Unique perspectives and greater awareness of what’s going on in the retail market
- Ways to build your “A team” to transform your retail business
- Fresh, new ideas and opportunities to grasp with both hands
- Actionable strategies and tactics to apply to your business and improve retail
- Motivation to help you drive your retail transformation to success
Subscribe on your phone right now to ensure you get instant access to the latest episodes.
301: Looking Inside ‘Driving Retail Transformation’
Curious about what's inside Oliver Banks's book "Driving Retail Transformation"? In this episode, take a chapter-by-chapter journey through the book, to discover the insights, strategies, and tools you'll find in each section. Learn more about the style of the book...
300: Reflections And Evolutions
There have been huge industry developments since the Retail Transformation Show podcast launched back in 2018. In this episode, the host, Oliver Banks shares his experiences of setting up the podcast and four key learnings from 300 episodes. He also reveals an...
299: Why Simplifying Is Hard (And How To Approach It)
Operational simplification is a goal for many businesses. But simplification projects are not necessarily simple by themselves. There can be big implications and it's easy for the customer of the change to reject the new initiative altogether. Join Oliver Banks and...
298: Flagship Stores: Strategic Play Or Vanity Project
Flagship stores are incredible shops - the epitome of excellence and offering customers a fantastic shopping experience. But they can be excessively lavish and hugely costly with no expense spared in a bid to worship the brand. In this episode, join Oliver Banks and...
297: The Great Workplace Debate – WFH vs RTO
In 2020, the world shifted to WFH in response to the coronavirus pandemic. We learnt how to get things done remotely through necessity. But since then, there has been an ongoing tension between work from home (WFH) and the return to office (RTO). Different companies...
296: Reimagining The Role Of The Physical Store
Dive into the future of retail with this thought-provoking episode, where you'll explore the evolving role of stores far beyond traditional sales spaces. From showrooms and delivery hubs to sustainability centers and community hubs, stores are being reimagined as...
295: Shift Customer Experiences Into Memories
If we focus only on creating a great customer experience in the moment, we're missing the opportunity for positive impact. This episode explores how to craft unforgettable customer interactions that forge long-term loyalty. Join Oliver Banks and discover why we must...
294: The Inevitable Transformation Challenges
In the complex world of retail transformation, the journey is often fraught with obstacles and challenges. This episode dives deep into the reality that transformation initiatives frequently encounter setbacks, and how these stumbling blocks are not just barriers but...
293: Becoming A Human Centric Company
Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like "our people are our most important asset" or "we put the customer at the heart" are often proclaimed but are at...
292: Leaping The Transformation Gap
The world is changing, but are you changing fast enough and looking to go far enough? Plenty of companies thought they were, but they've since been consigned to the history books. Are we facing a mental block that prevents us from seeing the true transformation that's...
![337: [Show Update] Pressing Pause to Refocus - The Retail Transformation Show with Oliver Banks](https://obandco.uk/wp-content/uploads/2025/07/337-Show-Update-Pressing-Pause-to-Refocus-1080x675px.jpeg)
