The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
About the podcast
What it's about
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business.
What you need to know
Average of 30 mins length
1 episode per week
Hosted by Oliver Banks
What's next
Subscribe to the podcast on your usual podcast app.
Episodes aim to be timeless, so check out the podcast archives now.
201: Productivity & Transformation Event Preview
With huge volatility and increasing financial challenges, the upcoming Productivity & Transformation event will give insight and ideas about how to proceed. The event is focused around 4 key pillars: Customer, Colleague, Cost and Change. In this episode, Rethink...
200: The Ever-Trends Of Retail
To mark the episode 200 milestone, Oliver Banks has been reflecting on what the prior 199 episodes have revealed about the retail industry. He discovered that there have been a series of trends which have existed for years. And they continue to evolve. Learn about the...
199: The Changing Role Of Store Colleagues
Store colleagues or associates represent both a major investment and key point of difference. But the role of people in stores had changed significantly in recent times and continues to do so. To help us understand more, Nikki Baird, VP of Strategy for Aptos, joins to...
198: How Semiotics Can Boost Retail Sales
Visual elements are hugely important for retailers and brands. But the signs and symbols that we use are not always considered, especially outside of the marketing functions. To help uncover the opportunities, semiotics expert, Dr Rachel Lawes, joins to explain how...
197: The Great Retail Acronym Challenge
Retail is full of acronyms and abbreviations. Of course, they are used to simplify and speed up complex language and terminology in the industry as well as company specific lingo. However, they can also lead to misunderstandings and miscommunication. And there seem to...
196: Learning From World Class Decision Makers
We face a whole string of important decisions to be made, and with increasing frequency as the pace of change and the market developments. So it's important to consider how we make decisions, how we avoid common challenges and what we can learn from the most expert...
195: The Anatomy Of A Decision
Decisions are everywhere in transformation, in retail and in life. And making good decisions is key to drive success in your transformation. Yet, decision making is a topic that you never really learn. And there is little indication if you are good at it, either. So...
194: Focusing On Tech Trends And Avoiding The Fads
Technology is essential to bring many aspects of the shopping experience into the modern-day. But there are many elements to consider. From which technology to choose, to convenience and even around the education of the consumer base. To help understand more, Oliver...
193: The Power Of Writing It Down
In the complex and complicated world, both inside and outside of retail, there are numerous, tough challenges to consider and overcome. But one simple approach can help you across the board: writing things down. In this episode, Oliver Banks explores why the seemingly...
192: Retail Myths & Mottos
"The Customer Is Always Right" - perhaps this is the most famous retail quote. But is it true? In this episode, we'll explore some of the widely believed myths and frequently used mottos. In the build up to the inaugural Productivity & Transformation event, Oliver...
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