The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
The Retail Transformation Show Podcast
The weekly retail podcast to educate and inspire you to transform better
About the podcast
What it's about
The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business.
What you need to know
Average of 30 mins length
1 episode per week
Hosted by Oliver Banks
What's next
Subscribe to the podcast on your usual podcast app.
Episodes aim to be timeless, so check out the podcast archives now.
181: 6 New Business Models Driven By Sustainability
In the evolving world, we are seeing 6 new business models emerge across the retail industry. Each one is driven by sustainability, with a particular focus on improving the environmental aspects. However, each business model also comes with their own challenges and...
180: Building Slack Into Your Operating Model
Building spare capacity into a business is a difficult decision as the investment is not immediately needed. But in the retail industry, with major spikes around peak trading times and with squeezed margins. So it's becoming increasingly important to carefully manage...
179: How Influencers Are Changing Retail
Social media has made retailers and brands much more accessible for consumers. And influencers are increasingly being used to make companies more personable in this highly accessible world. In this episode, Oliver Banks is joined by B2C and B2B influencer, Michael...
178: The Retail Technology Show Preview
The retail technology market has evolved over the past 10 years. With new innovations and evolving technologies, plus with the increased digital transition brought on by the pandemic. Oliver Banks chats with Matt Bradley about how the retail technology industry is...
177: Inspiring Innovation Across Your Organisation
Innovation is closely linked with transformation. But innovation can be perceived differently and without understanding what innovation means to you and your organisation, it's likely that misalignment will lead to conflict and confusion. Join Oliver Banks to learn...
176: Being The Best Omnichannel Retailer
Omnichannel retail has been a major trend for years now. But it's something that some retailers still struggle with. And there is no clear-cut best example of omnichannel retail. In this episode, retail transformation expert, Oliver Banks, explores why this is. Plus,...
175: Embracing Ecommerce Metrics
The rise in ecommerce is well documented. But one of the key differences compared to physical shops is the volume of data available. And understanding how to analyse the data and draw actionable insights will be key. In this episode, Ben Salmon, co-author of "Your...
174: What To Do When There Is No Right Answer
Defining and delivering a retail transformation programme involves decisions. Lots of decisions! And for each of these, there may be many options on the table. Some become no brainers when you start to look at them. But every so often, you come to a decision where...
173: Designing Omnichannel Journeys
Some retailers offer excellent shopping experiences that truly allow customers to move between channels. But designing omnichannel customer journeys can be complicated, with multiple functions, technologies and stakeholder views. Join Oliver Banks and special guest,...
172: Exploring What The Metaverse Means
The metaverse has exploded into our lives and it will drive innovation and disruption. But a big question still remains - what is the metaverse? It leads to contradictions of opinion and confusion about the opportunities and threats it presents. Join retail...
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