Many retailers are building omnichannel capability. It’s the coming together of all channels to deliver a seamless experience for customers in this digital era. So, you don’t want to be left behind. Listen to important lessons from the CEO of Eagle Eye Solutions and the man who led the launch of Tesco Clubcard – Tim Mason.

Omnichannel retail has been an ever present trend for the past few years but it remains difficult to do. In this episode, Tim Mason, CEO of Eagle Eye Solutions, former Deputy CEO of Tesco and architect of the extremely successful Tesco Clubcard loyalty programme, explains how you can transform your stores to win in today’s digital world. 

Retail benchmarking assesses the positives and negatives of a variety of retail stores. David Gore and Jake Knowles from BJSS recently benchmarked 30 stores in New York, looking at branding, experience and digital. Find out what they liked, what they didn’t and what they learned from it all.

Benchmarking is a great way to keep an eye on the external retail world. Store visits will help you understand the market, get ideas and find new opportunities. In this episode, hear from BJSS retail consultants, David Gore and Jake Knowles about how they went about benchmarking the best stores in New York.

Retail is turbulent right now and on a knife edge between success and failure. Retail Week’s George MacDonald helps you to see a bigger picture view of the industry as and advises you on where to start to be successful.

With so much going on in retail, it’s easy to lose sight of what’s actually going on. Hear from Retail Week’s Executive Editor, George MacDonald, to take a bigger picture view of the industry as well as to highlight some of the key elements that you must consider to be successful.

Retail Week Live is UK retail’s premier event. In episode 22 of the Retail Transformation Show, I catch up with Poppie Mickleburgh, Retail Week’s Events Director. Listen in to get a sneak peek to this year’s event.