The pandemic has disrupted all areas of life, and retail is of course no exception. But as the world’s super-large retailers continue to expand their businesses, there are questions that we must all ask ourselves. These will not only help us survive but present a real opportunity to thrive. In this episode, retail futurist Doug Stephens joins Oliver Banks to explore retail in a post-pandemic world.

Listen to this episode of the Retail Transformation Show podcast to hear:

  • How can you stand out as unique and relevant – even as companies like Amazon continue to grow?
  • How Doug Stephens sees how the world is emerging from Covid-19, and why that is optimistic.
  • And, decide if you will be a “Meryl Streep” or a “Robert De Niro”?



Introducing Doug Stephens

Doug Stephens Doug Stephens is one of the leading retail futurists in the world. His thought leadership has inspired retailers and brands from around the world, including Walmart, BMW, Estee Lauder, LVMH, Disney and Google.

He is the founder of the advisory and consulting firm, Retail Prophet. Prior to this, he spent over 20 years in the retail industry, holding senior roles, including leading one of New York City’s most historic retail chains.

Doug is the author of three internationally best selling books. The Retail Revival (2013), Reengineering Retail (2017) and his new book, Resurrecting Retail: The Future of Business in a Post-Pandemic World (2021).

He sits on multiple corporate and academic advisory boards. And his perspectives are regularly quoted in many publications and media outlets, including The New York Times, BBC, Tech Crunch and more.

So, discover more about Doug Stephens at And follow Doug on Twitter @RetailProphet.

You can find your copy of Resurrecting Retail at all good book retailers.

Resurrecting Retail - the future of business in a post pandemic world

Further episodes of the Retail Transformation Show podcast to listen to

If you enjoyed this episode, here are some additional episodes to add to your playlist.

Firstly, listen to episode 128: AR, VR And Retail In The Metaverse, featuring Cathy Hackl, a world renowned expert in the Metaverse. Explore and learn about the emerging market and what that could mean for the future.

128: AR, VR And Retail In The Metaverse with Cathy Hackl - The Retail Transformation Show with Oliver Banks

Next, take a listen to episode 101: Why Have A Purpose (And How To Find It). Purpose expert, James Bolle, unpacks the concept of purpose and adds some tangible aspects to help you take advantage.

101: Why Have A Purpose (And How To Find It) with James Bolle- The Retail Transformation Show with Oliver Banks

And finally, listen to episode 90: 10Ps To Transform Retail (part 1) and episode 91: (part 2). Oliver Banks lays out 10 elements that will guide your transformation.
090: 10 Ps To Transform Retail (part 1) - The Retail Transformation Show with Oliver Banks

091: 10 Ps To Transform Retail (part 2) - The Retail Transformation Show with Oliver Banks


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