The ultra fast deliveries of the Quick Commerce or Q-Commerce market represent a significant disruption and change. The retail operating model must transform to deliver this customer proposition. In this second part, Oliver Banks explores the essence behind a 10 minute delivery operating model. He also identified a number of challenges that you must face if you are embarking on a quick commerce strategy. This is part 2 of a 2-part exploration into the quick commerce market. If you’re looking for the first part – that’s episode 169.
Listen to this episode to discover:
- Key aspects from current Q-commerce companies.
- The operating model aspects and considerations you must develop.
- And some of the critical challenges you must tackle.
Get in touch with Oliver Banks
Do you need to develop your quick commerce operating model? Or maybe you’re looking for support to set your retail transformation on the path to success? Or even, if you’d like to share your thoughts with Oliver.
You can reach him by email on oliver.banks@obandco.uk.
Alternatively, reach out to Oliver Banks on LinkedIn.
Data agility is key to overcome data siloes that restrict speed
In the episode, Oliver Banks makes reference to a new article about data agility. Take a read – “Agile data can leap silo barriers.”
And don’t forget to sign up for the Retail Transformation Briefing.
And additional episodes of the Retail Transformation Show to listen to
Firstly, as referenced earlier, if you’ve not listened to episode 169: The Rise Of Quick Commerce (part 1) – then this one is a must-listen-to!
Next, in episode 124: How To Be A Data Driven Retailer, you can understand how you can continue to become more data-centric.
And in episode 105: Simplifying Retail Operating Models, you’ll learn about the common challenges of simplification programmes. Plus, you’ll also hear 5 ways to set your simplification programme up for success.
Finally, Dr Jackie Mulligan of ShopAppy.com joined for episode 113: Disruptive Thinking For A Volatile World. Press play and you’ll learn key skills to think differently about the unknown and uncertain world of the near term.