The progress in AI development has become highly visible in 2023, largely due to ChatGPT. There is a lot of potential for AI in business, and more specifically in retail. So in this episode, Oliver Banks speaks with an AI expert to understand what the future of retail is and what part AI and humans play in it.
Listen in to this episode of the Retail Transformation Show to hear:
- The role AI plays in the future of retail across different categories and segments.
- Where AI is currently being used and where it could be used.
- What’s the one big topic that isn’t really being explored right now?
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Additional podcast episodes to listen to
Firstly, in episode 177: Inspiring Innovation Across Your Organisation of the Retail Transformation Show, Oliver Banks delves into the topic of innovation. Explore what innovation means and how to cultivate an innovate culture across your entire organisation.
Episode 125 – 8 Factors Shaping Technology Led Transformation, Oliver looks at key considerations that need to be considered if you’re taking on a high tech project, such as AI or IOT.
And finally, in episode 157: The Collision Of Gaming & Retail, online game producer, CCP Games’s CEO Hilmar Peterson joins to speak with Oliver. In this exciting and expansive episode, explore the intersection of gaming and retail where Hilmar shares his insights on how retailers can engage customers through gaming. Also discover how the two industries can collaborate to create unique shopping experiences.