Navigating Uncertainty with Steph Tranter

Retailers often chase simplicity, hoping that stripping out complexity will make operations leaner and easier to manage. But what if that pursuit of simplicity actually makes you weaker? In this episode, Oliver Banks explores why complexity — when managed well — can...

In retail, we’ve always tried to predict what’s coming next—what customers will want, where demand will shift, how operations should flex. But now, with AI advancing rapidly, a new question emerges: can AI actually help us predict the future—and should it? In this...

The Retail Transformation Show is back and better than ever. In this episode, discover more about what happened to pause the weekly release schedule. You'll also hear what's changing and why Oliver is more energised and excited than ever. Listen to this podcast...