185: Are Checkout-Free Stores The Future?

Checkout-free stores, like Amazon Go, are becoming more common in the retail market. We’re seeing companies like Amazon expanding their store estates as well as more retailers converting or opening checkout-free stores. But as these shops become more of a normal occurrence and less of a novelty, then you’ll need to decide if they fit with your business and operating model. So in this episode of the Retail Transformation Show, Oliver Banks will help explore if they are the future of retail and if they’ll fit with your retail business.

Listen to this episode to discover:

• Why checkout-free stores revolutionise the shopping trip – for both customers and retailers.
• The major challenge of the checkout-free stores
• And discover if they are the future of retail and if should you invest?

 

Examples of checkout-free stores

Amazon’s Just Walk Out technology

Perhaps you’ve seen this one before – it is 5 years old! So the technology is not brand “new” to the world, but still, many consumers will not have experienced anything like this.

Amazon’s technology employed for travel stores

JD.com’s Ochama stores in the Netherlands

Jisp’s Scan & Go features for a checkout-free experience

Caper’s smart shopping trolley/cart

Additional podcast episodes of the Retail Transformation Show to listen to

With loads of follow on listening, there’s a perfect episode to add to your playlist next. Maybe you’ll want to start with episode 175: Embracing Ecommerce Metrics with Ben Salmon. Here, you’ll discover how physical retail can learn from ecommerce as more data becomes accessible.

Or you may also enjoy episode 120: Understanding Data and Data Science In Retail. In this podcast episode, Ian Shepherd explains how you can get started with data – and in particular, avoid the most common pitfalls and mistakes that happen.

And in episode 127: Checkout Free, Frictionless Stores, Tiffany Lung joined to explore the technology of checkout-free stores.

Also listen to episode 151: How RFID Is Changing Retail where Uwe Hennig from Avery Denison joined to explore this technology.

And finally, if you’re interested in exploring the whole “convenience” movement that is occurring in retail, then you have to consider Q-commerce, or quick commerce. So join Oliver Banks to discover more about this growing trend in episode 169: The Rise Of Quick Commerce (part 1) and episode 170: (part 2).