Aug 1, 2022 | Guest Interviews, Podcast
Retail is full of acronyms and abbreviations. Of course, they are used to simplify and speed up complex language and terminology in the industry as well as company specific lingo. However, they can also lead to misunderstandings and miscommunication. And there seem to...
Jul 25, 2022 | Oliver Only Solo Shows, Podcast
We face a whole string of important decisions to be made, and with increasing frequency as the pace of change and the market developments. So it’s important to consider how we make decisions, how we avoid common challenges and what we can learn from the most...
Jul 18, 2022 | Oliver Only Solo Shows, Podcast
Decisions are everywhere in transformation, in retail and in life. And making good decisions is key to drive success in your transformation. Yet, decision making is a topic that you never really learn. And there is little indication if you are good at it, either. So...
Jul 11, 2022 | Guest Interviews, Podcast
Technology is essential to bring many aspects of the shopping experience into the modern-day. But there are many elements to consider. From which technology to choose, to convenience and even around the education of the consumer base. To help understand more, Oliver...
Jul 4, 2022 | Oliver Only Solo Shows, Podcast
In the complex and complicated world, both inside and outside of retail, there are numerous, tough challenges to consider and overcome. But one simple approach can help you across the board: writing things down. In this episode, Oliver Banks explores why the seemingly...
Jun 27, 2022 | Guest Interviews, Podcast
“The Customer Is Always Right” – perhaps this is the most famous retail quote. But is it true? In this episode, we’ll explore some of the widely believed myths and frequently used mottos. In the build up to the inaugural Productivity &...
