Sep 12, 2022 | Oliver Only Solo Shows, Podcast
The word transformation can be overused and misunderstood. So join Oliver Banks and explore the origins of transformation to help clarify. Also, you’ll hear about 2 major types of change, incremental transformation and fundamental transformation, what these mean...
Sep 5, 2022 | Guest Interviews, Podcast
Livestreaming and shoppable videos are among the fastest-growing channels in retail right now. But, bringing content and commerce together in an engaging way for consumers can seem daunting. With people, process and technology considerations, it’s important to...
Aug 29, 2022 | Guest Interviews, Podcast
With huge volatility and increasing financial challenges, the upcoming Productivity & Transformation event will give insight and ideas about how to proceed. The event is focused around 4 key pillars: Customer, Colleague, Cost and Change. In this episode, Rethink...
Aug 22, 2022 | Oliver Only Solo Shows, Podcast
To mark the episode 200 milestone, Oliver Banks has been reflecting on what the prior 199 episodes have revealed about the retail industry. He discovered that there have been a series of trends which have existed for years. And they continue to evolve. Learn about the...
Aug 15, 2022 | Guest Interviews, Podcast
Store colleagues or associates represent both a major investment and key point of difference. But the role of people in stores had changed significantly in recent times and continues to do so. To help us understand more, Nikki Baird, VP of Strategy for Aptos, joins to...
Aug 8, 2022 | Guest Interviews, Podcast
Visual elements are hugely important for retailers and brands. But the signs and symbols that we use are not always considered, especially outside of the marketing functions. To help uncover the opportunities, semiotics expert, Dr Rachel Lawes, joins to explain how...
