May 9, 2022 | Oliver Only Solo Shows, Podcast
Checkout-free stores, like Amazon Go, are becoming more common in the retail market. We’re seeing companies like Amazon expanding their store estates as well as more retailers converting or opening checkout-free stores. But as these shops become more of a normal...
May 2, 2022 | Oliver Only Solo Shows, Podcast
Collectively, we’re amazed at simple ideas – like “be customer-centric.” But then reality arrives and for various reasons, the simple idea becomes clouded and risks being forgotten. In this episode, Oliver Banks explores why we enjoy listening...
Apr 25, 2022 | Oliver Only Solo Shows, Podcast
In tough market conditions, questions must be asked about viability and approach for many aspects of your business. And it’s likely, that physical stores will be challenged, and the question raised about the role that shops play. In this episode, Oliver Banks...
Apr 18, 2022 | Oliver Only Solo Shows, Podcast
Transformation is stressful. It’s a journey into the unknown, littered with risks and dangers. But human beings have instinctively evolved to react to danger in a particular way. However, that way is not productive for modern life. Yet, by understanding the...
Apr 11, 2022 | Oliver Only Solo Shows, Podcast
In the evolving world, we are seeing 6 new business models emerge across the retail industry. Each one is driven by sustainability, with a particular focus on improving the environmental aspects. However, each business model also comes with their own challenges and...
Apr 4, 2022 | Guest Interviews, Podcast
Building spare capacity into a business is a difficult decision as the investment is not immediately needed. But in the retail industry, with major spikes around peak trading times and with squeezed margins. So it’s becoming increasingly important to carefully...