Mar 28, 2022 | Guest Interviews, Podcast
Social media has made retailers and brands much more accessible for consumers. And influencers are increasingly being used to make companies more personable in this highly accessible world. In this episode, Oliver Banks is joined by B2C and B2B influencer, Michael...
Mar 21, 2022 | Guest Interviews, Podcast
The retail technology market has evolved over the past 10 years. With new innovations and evolving technologies, plus with the increased digital transition brought on by the pandemic. Oliver Banks chats with Matt Bradley about how the retail technology industry is...
Mar 14, 2022 | Oliver Only Solo Shows, Podcast
Innovation is closely linked with transformation. But innovation can be perceived differently and without understanding what innovation means to you and your organisation, it’s likely that misalignment will lead to conflict and confusion. Join Oliver Banks to...
Mar 7, 2022 | Oliver Only Solo Shows, Podcast
Omnichannel retail has been a major trend for years now. But it’s something that some retailers still struggle with. And there is no clear-cut best example of omnichannel retail. In this episode, retail transformation expert, Oliver Banks, explores why this is....
Feb 28, 2022 | Guest Interviews, Podcast
The rise in ecommerce is well documented. But one of the key differences compared to physical shops is the volume of data available. And understanding how to analyse the data and draw actionable insights will be key. In this episode, Ben Salmon, co-author of...
Feb 21, 2022 | Oliver Only Solo Shows, Podcast
Defining and delivering a retail transformation programme involves decisions. Lots of decisions! And for each of these, there may be many options on the table. Some become no brainers when you start to look at them. But every so often, you come to a decision where...