Trials are an essential part of many transformation initiatives to build confidence in the idea and develop the solution before deploying a major change. However, there are many different aspects that feed into making a trial a success. In this episode, join Oliver...

Do you have complete confidence your transformation will work? Probably not, so a trial will be a useful tool to help prove that the solution is viable and improve it further. But there are many types of trial, including tests, experiments, pilots, demonstrations,...

As 2023 starts, the retail industry faces several ongoing challenges. And following a tough peak trading period, there will be little room for error. Meanwhile, there are also many opportunities to explore through the year. In this episode, Oliver Banks explores 7...

2022 has been set against a backdrop of an increasing challenge of rising costs and inflation. And consumers face a cost of living crisis. Never-the-less, the retail market continues to evolve and there have been a number of initiatives this year. From expansive...

Gossip and rumours about the latest change initiative has the power to derail any transformation. It wastes time. It divides opinion and direction. And it means that fact and fiction gets quickly muddled and confused. In this episode, Oliver Banks explores why you...

2022 has been another disruptive year for retail. In particular, the Ukraine war has led to a global cost of living crisis along with many other challenges. A perfect representation of the interlinking, connected, complexity of the world. And the retail industry, or...

Currently, we're seeing a number of acquisitions in the retail market. And as we enter tough periods of trading, it's likely that more companies and brands will be under threat and takeover or acquisition - either as an exit strategy or after an administration or...