Supply chains create competitive advantages in the changing retail landscape. 2020 has shown everyone (consumers and retailers alike) the importance of retailers being able to effectively and reliably put products in the right place at the right time. And we’ve also seen the importance of having a flexible, agile supply chain. In this podcast episode, we’re exploring agile supply chains in retail with supply chain expert, Gary Newbury.

In this podcast episode, you’ll hear:

  • What is an agile supply chain.
  • Why Zara’s “agile supply chain” is nothing new and how their “postponed strategy” works.
  • Why creating good-will in the supply chain should sit on your priority list.

Introducing Gary Newbury

As one of Canada’s top retail supply chain and digital fulfilment strategists, Gary Newbury has serially transformed end to end retail distribution networks & supply chains to deliver exceptional fulfilment performance.

He has a 30-year track record of transformational change. His notable wins are focused on rapidly driving underperforming fulfilment facilities, distribution networks and the last mile to market-leading performance. Furthermore, he’s got an exemplary record of performance improvements in service and profits. And all within complex, fast-moving and often highly volatile and ambiguous retail supply chain environments.

He’s a capable Chief Supply Chain Officer and is a recognised thought leader in “The Retail Supply Chain of the Future” by various professional bodies and on LinkedIn.

Gary is a CITT prize winner, he has an MBA and MSc from Cranfield University, PMP, LSSBB and is a Supply Chain Canada member, a winner of Top 40 Immigrants impacting on the Canadian Supply Chain over the last decade and CITT 2020 Innovator Award winner.

Get in touch with Gary by email on

Or find him on LinkedIn.

You can also get in touch with Oliver Banks by email on

Or on LinkedIn.

Further podcast episodes of the Retail Transformation Show

There were three recommended podcast episodes to check out next.

So, in episode 87: The Reinventionist Mindset (part 1) and episode 88: (part 2), Joe Jackman of Jackman Reinvents was discussing the Reinventionist Mindset.

087: The Reinventionist Mindset (part 1) with Joe Jackman - The Retail Transformation Show with Oliver Banks

088: The Reinventionist Mindset (part 2) with Joe Jackman - The Retail Transformation Show with Oliver Banks

Then in episode 92: Automating Your Warehouse, Mark Messina and Simon Houghton of Geek+ joined. Together, they explored how robotics is transforming warehouse operations and how that can revolutionise your supply chain.

092: Automating Your Warehouse with Mark Messina and Simon Houghton - The Retail Transformation Show with Oliver Banks

And of course, with new episodes of the Retail Transformation Show podcast coming out every week, you’ll want to subscribe in your usual podcast app to make sure you don’t miss out. Alternatively, you can sign up for the free Retail Transformation Briefings which keep you abreast of the latest episodes as well as key retail transformation headlines from around the world. Sign up below:


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