174: What To Do When There Is No Right Answer

Defining and delivering a retail transformation programme involves decisions. Lots of decisions! And for each of these, there may be many options on the table. Some become no brainers when you start to look at them. But every so often, you come to a decision where there is no right answer. Multiple options might look equally good. Or equally bad! So, what do you do when there is no right answer? So in this episode, Oliver Banks explores tips and tactics to help you take on complex decision making.

Listen to this episode of the Retail Transformation Show podcast to discover:

• The key dangers you face – and what you must realise first.
• How you can assess the insight and data you have to help make a decision.
• If you have the right people involved.
• Plus many other decision making tips to help you come to an answer.

Connect with Oliver Banks to talk decision making

If you’d like to talk about how you can make a tough decision, then you can reach out – email oliver.banks@obandco.uk

Or connect with Oliver Banks on LinkedIn.

And you can follow @ollie_banks on Twitter.

Oliver Banks is a retail transformation specialist. He’s a coach and consultant and founder of OB&Co. He works with retailers to help define the ideal operating model and deliver the changes and transformations required to become more profitable and relevant.

Additional podcast episodes to listen to

Firstly, check out episode 121: Lessons From Criminal Forensic Investigations. In this episode, Oliver spoke about how the police would test each piece of evidence. So in this episode, you can dive much deeper to give yourself a different perspective from outside the retail industry. And in fact, this episode was actually inspired by Ian Shepherd’s use of the word forensic in episode 120.

Next, listen to episode 163: Learning To Have Conversations That Matter with Lou Banks. And this particular conversation with Lou will be important as you embark on a meaningful conversation about a particular decision to help you find the right answer, test assumptions and get another perspective.

And finally, check out episode 168: Think Differently And Redefine Success with Fiona McDonnell. Fiona is the author of Two Mirrors And A Cheetah and has great ideas to help you to think differently.