In part 2 of our annual round up, continue to delve into the crucial aspects of transformation and change management in the dynamic world of retail. As we celebrate the fifth anniversary of the podcast, host Oliver Banks brings together more standout moments and insightful golden nuggets from recent episodes. This compilation highlights key discussions on the foundations of transformation, the challenges of change, the opportunities of cost savings and agility along with the importance of Lean Six Sigma. It also touches on the approach for innovating business models and maximising the likelihood of success in your initiatives. Tune in to absorb these condensed insights, which encapsulate the shifts and strategies shaping modern retail.
Listen to this episode and hear:
- Why the concept of turning the tanker is no longer relevant.
- How you can switch a classic cost-cutting tool to a valuable tool for shaping the retail business.
- And how you can ensure you’re maximising your chances of success.
Work with Oliver Banks and OB&Co to help drive your transformation
Deliver successful transformation by working with Oliver Banks and the OB&Co team. Ask about:
- Driving customer centricity and profitability through Lean Six Sigma
- Maximising your chances of success through our rapid Transformation Tune Up services
- Or guide your changes to success with our Accelerator or Navigator programmes.
Email Oliver Banks on oliver.banks@obandco.uk, connect with him on LinkedIn or book a meeting.
nlock financial success. If you’d like to discover more. Book a call with Oliver Banks and discuss how you could drive your bottom line upwards.
Trevellyan Collier: We’re steering a flotilla of ships
Listen to episode 235: Profit Warnings And Transformation featuring EY’s Trevellyan Collier. This episode takes the naval metaphors to a new level but presents some valuable approached and mindsets to help approach massive organisational change.
Oliver Banks: Disruption takes time
In episode 229, Oliver asks an important question: To Disrupt Or Not To Disrupt – that is the question. Disruptive transformation is one of the 6 different types of transformation that you must consider for your organisation. Oliver is revealing more details about all 6 types and how you must approach these in his upcoming book, Driving Retail Transformation: How to navigate disruption and change.
Oliver Banks: A new business model shifts everything
Check out episode 256: Creating A New Business Model where Oliver explores how to approach this disruptive transformation. In particular, this clip notes that the operating model changes, alongside the customer proposition and other crucial elements that make up the present construct of the organisation.
Oliver Banks: Transformation presents huge questions for us
Listen to episode 236: Today’s Decisions Create Our Future Regrets where Oliver explores what the future “us” will think of the present “us”. Inspired by Mary Portas at the Retail Technology Show, this episode explores some critical considerations about short term benefits vs long term intention.
Brandon Rael: Use entrepreneurial creativity rather than legacy anchors
Retail transformation expert, Brandon Rael joined in episode 239: Laying The Foundations To Transform. The clip explores how a start up mentality can be used to approach transformation more successfully. Meanwhile, the rest of the episode explores other opportunities to prepare the culture and organisation.
Oliver Banks: The rumour mill naturally wants to spiral out of control
Gossip is one of those topics we never talk about, but it plays a part in trying to derail every single transformation. Check out episode 217: Stop Gossip Killing Your Transformation and understand why and how you must get control of this factor now.
Oliver Banks: Cost cutting your way forward is valid
“You can’t cost cut your way to growth”. Or can you? Join Oliver Banks in episode 243: Thrifty Transformation To Thrive and learn how you can take a cost cutting mentality (and the bottom line benefits), without sacrificing the business.
Oliver Banks: Don’t discount Lean Six Sigma yet
Lean Six Sigma is often connected to simple cost cutting exercises, but it presents a much bigger opportunity for your organisation. Explore how you can use this methodology to drive customer centricity and business value in episode 242: Reinvigorating Lean Six Sigma In Retail.
Rosie Bailey: Where is the value in your discussions and negotiations
Rosie Bailey is a former pro-negotiator and co-founder of the negotiating chatbot, Nibble. In episode 222: Mastering Everyday Negotiation, Rosie shared practical negotiation tips that can be applied throughout the transformation. And it’s not just for commercial negotiations – so check out this episode now!
Simon Costigan: Take the time to truly think
Change manager Simon Costigan explores some of his career reflections in episode 213: Effective Change Is About People. In particular, Simon advocates for taking time to think about transformation, which allows you the chance to be more considered, prepared and creative as you approach change.
Oliver Banks: Consider the legal case in your trial
Inspired by the legal system, in episode 220, Oliver Banks helps you recognise that Your Transformation Is On Trial, and in particular, how you can ensure that you can prove value beyond reasonable doubt.
Oliver Banks: Ensure you understand your trials
Episode 221: How To Manage Successful Trials explores key activities and actions to ensure that you are making the most of your experiments and tests before, during and after a trial period. Join Oliver Banks and explore how you can learn and build confidence now!
Oliver Banks: Predictability might be the most important KPI for transformation
Predictability is a crucial indicator of how much a forecast or plan can be trusted. Join Oliver Banks in episode 226: Knowing What’s Likely To Happen and consider how you can predict the future in the uncertain and chaotic world that we live in today.
Oliver Banks: The opportunity cost can be expensive
There are so many factors that could tip the balance between transformation success and failure. So join Oliver Banks for episode 253: Boost Chances To Successfully Transform and explore how you can focus on the essential elements that will help you drive to a successful change.
Oliver Banks: Transformation is never simple
And finally, join Oliver Banks in episode 232: The Hidden Costs In Your Transformation. This episode recognises that there are many facets to a successful transformation, and that some of these facets have important implications to be aware of for the business.