Mar 21, 2022 | Guest Interviews, Podcast
The retail technology market has evolved over the past 10 years. With new innovations and evolving technologies, plus with the increased digital transition brought on by the pandemic. Oliver Banks chats with Matt Bradley about how the retail technology industry is...
Feb 28, 2022 | Guest Interviews, Podcast
The rise in ecommerce is well documented. But one of the key differences compared to physical shops is the volume of data available. And understanding how to analyse the data and draw actionable insights will be key. In this episode, Ben Salmon, co-author of...
Feb 14, 2022 | Guest Interviews, Podcast
Some retailers offer excellent shopping experiences that truly allow customers to move between channels. But designing omnichannel customer journeys can be complicated, with multiple functions, technologies and stakeholder views. Join Oliver Banks and special guest,...
Jan 31, 2022 | Guest Interviews, Podcast
All companies feel they are customer centric. And we’re full of data about customers. But how useful is that to guide strategy and change initiatives? And do you and your wider team know that they can to do win and delight customers? Digital Transformation...
Jan 10, 2022 | Guest Interviews, Podcast
It’s important to not only consider the what of retail transformation but also the how. And the ability to think differently is key to innovation and can help to avoid losing pace with the market. Senior retail leader and author, Fiona McDonnell, joins to...
Jan 3, 2022 | Guest Interviews, Podcast
We know retail is ever-evolving and had experienced huge change. But as we kick start a new year, 2022, join Oliver Banks to understand what retail trends and developments a select group of other retail podcasters and influencers are excited about. Plus what pitfalls...
