Apr 26, 2021 | Oliver Only Solo Shows, Podcast
Increased complexity coupled with the pace of change makes transformation critically important for retailers. But it can be dangerous too, especially if lacking the right transformational leadership or direction. In fact, mistakes in leading transformation could be...
Apr 19, 2021 | Oliver Only Solo Shows, Podcast
There are many retail transformation challenges. But, one of the most common challenges is finding the right people to work on the change or transformation. There is often a mix of attitudes, skills and behaviours required which can make it hard to find and manage...
Apr 12, 2021 | Oliver Only Solo Shows, Podcast
10 years ago, Industry 4.0 was initially identified and has since gained popularity in explaining the evolution of technology. Essentially, Industry 4.0 or the Fourth Industrial Revolution heralds the integration of digital and physical elements. As the world...
Apr 5, 2021 | Guest Interviews, Podcast
AR (augmented reality) and VR (virtual reality) are increasingly being used in the retail industry. But are these just technology gimmicks or is there a bigger theme or trend happening in front of us? To explore the opportunities and dive into the...
Mar 29, 2021 | Guest Interviews, Podcast
Checkout free stores have captured a lot of attention in the retail industry, led most notably by Amazon’s Go stores and their “Just Walk Out” technology. But is this where the retail industry is heading? Or is it just a hot topic and a short term...
Mar 22, 2021 | Oliver Only Solo Shows, Podcast
Omnichannel retail is a big trend as consumers increasingly shift their shopping habits. But a lot of confusion exists around words like “omnichannel” and “seamless”. In turn, this can add complexity, overwhelm and friction into the customer...
