Oct 5, 2020 | Oliver Only Solo Shows, Podcast
Retail is facing an intense disruption right now. And a true “burning bridge” is forcing action and transformation right now. But transformation isn’t instantaneous. It requires careful, clever and intentional work by astonishing people. And a key element to...
Sep 7, 2020 | Oliver Only Solo Shows, Podcast
In tough retail trading conditions, managing the costs of the business increases in priority, in order to deliver the bottom line profit numbers. So, cost cutting, reducing costs and cost saving programmes represents a major opportunity for your business – in...
Aug 10, 2020 | Oliver Only Solo Shows, Podcast
Customer experience (CX) is an ongoing hot topic but we neglect and ignore the frustrations that irritate customers and turn them into detractors. Ultimately, we end up redirecting them (and their custom) into the hands of competitors. But, this is bigger and yet more...
Aug 3, 2020 | Oliver Only Solo Shows, Podcast
Lots of people talk about organisational silos being bad – but have you given thought about why they are bad? What if they’re actually a good thing? In this podcast episode, join Oliver Banks and see what life would be like if no silos existed. From there,...
Jul 20, 2020 | Oliver Only Solo Shows, Podcast
With retail in 2020 being so challenging, it’s critical to be transforming into the best version of your business. But, with navigating and selling in different channels, deploying new technologies and innovations and with so many different and seemingly...
Jul 13, 2020 | Oliver Only Solo Shows, Podcast
With increased pressure in the retail industry, it’s essential to ensure that your retail business and operation is transforming and evolving to stay relevant and fit. In this podcast episode of the Retail Transformation Show, Oliver Banks lays out a series of...
