Dec 28, 2020 | Oliver Only Solo Shows, Podcast
We all know the elephant in the room when it comes to reflecting on 2020. But also with hindsight, we see key themes and can connect the trends together. Join Oliver Banks on this look back at the past 12 months with some of the key stories and additional expert...
Dec 14, 2020 | Oliver Only Solo Shows, Podcast
Current volatility makes it hard to make specific predictions but there are key themes to look out for in retail transformation. Retail in 2021 promises to also be full of uncertainty. However, these same themes or trends have been growing steadily in 2020 and now...
Dec 7, 2020 | Oliver Only Solo Shows, Podcast
As we become more data-driven, we add more and more KPIs (Key Performance Indicators) as metrics to guide and manage the whole business. But do you have the perfect KPIs? Or will you fall into one of the many metric related pitfalls? And are you observing reality? Or...
Nov 30, 2020 | Oliver Only Solo Shows, Podcast
Amazon have polarised the retail market in many ways over the past few years. They’ve pushed the innovation boundaries and raised the bar for customer expectations. They have earnt repeat business that makes any retailer enviable. But, they’ve also caused...
Oct 27, 2020 | Oliver Only Solo Shows, Podcast
Simplification is a goal for many businesses – but ironically, it can be complicated to get simplification changes delivered. There are pitfalls to watch out for and several different and effective ways to help identify and approach your simplification efforts....
Oct 12, 2020 | Oliver Only Solo Shows, Podcast
Retail is facing intense disruption and many face a burning bridge to change. But experienced subject matter experts in your business are not ready to lead change – and they’ve never been required to in this capacity. So, it is critical to transform the...
