Mar 22, 2021 | Oliver Only Solo Shows, Podcast
Omnichannel retail is a big trend as consumers increasingly shift their shopping habits. But a lot of confusion exists around words like “omnichannel” and “seamless”. In turn, this can add complexity, overwhelm and friction into the customer...
Mar 16, 2021 | Oliver Only Solo Shows, Podcast
With the rise of technology, there are more possibilities and options open to retailers than ever before. In fact, due to the term “digital transformation,” in many people’s minds, technology and transformation are now intrinsically intertwined. But...
Mar 8, 2021 | Oliver Only Solo Shows, Podcast
The retail industry is becoming an increasingly data rich environment. With more information being generated across many different aspects of the retail industry and an increasing focus on becoming data driven, it’s impossible to ignore. But many retailers are...
Feb 15, 2021 | Oliver Only Solo Shows, Podcast
As data becomes increasingly important to retailers, the ability to conduct investigations also becomes a major skill. But in retail, sometimes data investigations are carried out in haste and without diligence. So, join Oliver Banks to learn how criminal forensic...
Feb 1, 2021 | Oliver Only Solo Shows, Podcast
Predictive modelling uses mathematical and logic to make a prediction about the future. So, as your transformation aims to move to a new, unknown future state, how are you going to make sensible, intelligent decisions. As opposed to guessing in the dark. Join Oliver...
Jan 18, 2021 | Oliver Only Solo Shows, Podcast
Retail operating models have behind many of the big retail success stories of the past few decades. But, in today’s uncertain world, ever-accelerating and with an increasing focus on agility and flexibility, is there really a need for operating models any more?...
