The podcast for giving you the insight, the ideas and the inspiration that will help you to effectively deliver changes and transformation to your retail operation and business

The Retail Transformation Show is a weekly podcast. Each week, in 30 minutes or less, you’ll hear a mix of solo-shows with myself, Oliver Banks, as well as interviews with other retail and change experts and specialists.

You’ll take away:

  • Unique perspectives and greater awareness of what’s going on in the retail market
  • Ways to build your “A team” to transform your retail business
  • Fresh, new ideas and opportunities to grasp with both hands
  • Actionable strategies and tactics to apply to your business and improve retail
  • Motivation to help you drive your retail transformation to success

Subscribe on your phone right now to ensure you get instant access to the latest episodes.

037: How Nisa Are Transforming Independent Grocery Retail (part 1)

Convenience is a massive trend in the retail market right now, and most notably in the grocery category. In this episode of the Retail Transformation Show podcast, we’re joined by Nisa Retail’s Sales Director, Steve Leach, who shares more about the Nisa business model and ways of working to help make independent supermarkets more successful.

036: Reinvigorating Our High Streets (part 2)

With so many challenges facing physical store owners, managers and teams, it’s difficult to see what are the truly critical issues. Retail influencer and Forbes writer, Andrew Busby, lifts the lid on what’s really going on in the shopping marketplace and shares tips on how to survive and thrive in retail.

035: Reinvigorating Our High Streets (part 1)

Physical shops and locations have always been the backbone of the retail industry. Whether on high streets or shopping malls – almost all physical retail stores have been under significant pressure recently. In this episode, retail influencer, Andrew Busby, explores how to reinvigorate our high streets.

034: SCALE Innovation Challenge with Rosemarie Truman

One of the hurdles with innovation is having the idea and getting it off the ground. The SCALE Challenge (Supply Chain And Logistics Enterprises), run by the Centre for Advancing Innovation and Rosemarie Truman will help you shortcut this and could lead to new, astonishing, disruptive businesses.

033: Learning To Transform Your Workforce (part 2)

As the world evolves, we must develop an adaptable workforce that is ready and willing to change. So, in episode 33 of the Retail Transformation Show, learning strategist, Paul Jocelyn, explores the 3 characteristics of learning organisations and gives you some tangible steps and questions that you can put into action straight away.

032: Learning To Transform Your Workforce (part 1)

Retail is changing and so is the workforce. But do you have a tangible plan in place to transform your team’s capability so you can cope with whatever the future holds in store? Paul Jocelyn is here to show how to successfully train and develop your team.

031: Winning At Omnichannel Retail (part 2)

Many retailers are building omnichannel capability. It’s the coming together of all channels to deliver a seamless experience for customers in this digital era. So, you don’t want to be left behind. Listen to important lessons from the CEO of Eagle Eye Solutions and the man who led the launch of Tesco Clubcard – Tim Mason.

030: Winning At Omnichannel Retail (part 1)

Omnichannel retail has been an ever present trend for the past few years but it remains difficult to do. In this episode, Tim Mason, CEO of Eagle Eye Solutions, former Deputy CEO of Tesco and architect of the extremely successful Tesco Clubcard loyalty programme, explains how you can transform your stores to win in today’s digital world. 

029: 5 Big Challenges With Retail Operating Models

Your retail operating model allows you to consistently run your retail operation reliably across an estate of shops for your customers and your shareholders. Discover 5 of the big challenges that retailers come across with operating models and get the actions that you need to take to overcome these challenges.

028: Benchmarking The Best Stores In New York (part 2)

Retail benchmarking assesses the positives and negatives of a variety of retail stores. David Gore and Jake Knowles from BJSS recently benchmarked 30 stores in New York, looking at branding, experience and digital. Find out what they liked, what they didn’t and what they learned from it all.

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