229: To Disrupt Or Not To Disrupt

229: To Disrupt Or Not To Disrupt

Are you ready to shake things up? Dive into the world of disruptive transformation and explore how companies can revolutionise their industries with fundamental shifts that rewrite the rules. In this episode, we’ll take a closer look at examples from in and out...
228: What Customers Want In 2023

228: What Customers Want In 2023

Consumers continue to evolve and priorities change. Capgemini’s recent research discovers how 11,000 people from many different countries feel and where their priorities lie. In this episode, hear from Capgemini’s Global Retail Lead, Lindsey Mazza, about...
227: Enhancing Your Customer Ecosystem

227: Enhancing Your Customer Ecosystem

As the retail market continues to evolve, it’s critical to think more about ecosystems, specifically from the customer’s point of view. In this episode, discover what an ecosystem is and great examples of retailers that are using this approach. Podcast...

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