Sep 13, 2021 | Guest Interviews, Podcast
RFID (Radio Frequency Identification) tags are picking up pace across all industries – and retail is one sector that is helping drive widespread adoption. But, given that RFID has been on the radar for a number of years, is the technology capable now? And are...
Sep 6, 2021 | Oliver Only Solo Shows, Podcast
Retail has changed because of the pandemic… and retail hasn’t changed because of the pandemic. In fact, the world of retail is an ever-changing and ever-evolving place. And this provides both new threats as well as opportunities. Join Oliver Banks for...
Aug 30, 2021 | Oliver Only Solo Shows, Podcast
High levels of returns can impact the overall performance of retailers. And there are many reasons why returns continue to present such a complex challenge for the entire industry. But without understanding these challenges, it’ll be impossible to find a...
Aug 23, 2021 | Oliver Only Solo Shows, Podcast
When the discovery phase of the shopping trip is driven through a search bar or menu, it’s not very inspiring for the customer who doesn’t already know exactly what they’re looking for. So, effective discovery represents a massive opportunity for...
Aug 16, 2021 | Oliver Only Solo Shows, Podcast
With so much competition in retail, it has become harder to stand out in the sea of sameness. But the discovery phase remains a major opportunity to transform how you convert your browsers into buyers. In the first of this two-parter, Oliver Banks explores the...