Retail has changed because of the pandemic… and retail hasn’t changed because of the pandemic. In fact, the world of retail is an ever-changing and ever-evolving place. And this provides both new threats as well as opportunities. Join Oliver Banks for episode 150 of the Retail Transformation Show and discover the significant shifts happening in retail at the moment.

In this podcast episode, you’ll hear:

  • Why retail has changed and yet why it’s also the same.
  • What will define the successful physical and digital stores of the future.
  • How we’ll reflect on the pandemic in the future – and the paths we can take from here.

 

 

Reach out to Oliver Banks

You can contact Oliver Banks on email: oliver.banks@obandco.uk

Book time to discuss how Oliver Banks can help you to define and drive successful retail transformation.

Find out more about the Retail Transformation Briefing.

Further episodes of the Retail Transformation Show to listen to

There were LOADS of episodes referenced in this episode.

Back in episode 74: How Covid Will Change Retail, in mid-March 2020, Oliver took a look at the early signs for how coronavirus would impact the retail industry.

074: How Covid-19 Will Change Retail - The Retail Transformation Show with Oliver Banks

More recently, in episodes 147: Transforming Discovery In Retail (part 1) and 148: (part 2), Oliver explored how the discovery phase is transforming. And in particular, the opportunities open to both physical stores and online stores.

147: Transforming Discovery in Retail (part 1) - The Retail Transformation Show with Oliver Banks

Then, the Retail Prophet, Doug Stephens joined in episode 144: Resurrecting Retail After The Pandemic. Part of the discussion is based on the brand purpose. And this lead nicely onto his retailer archetype framework.

144: Resurrecting Retail After The Pandemic with Doug Stephens - The Retail Transformation Show with Oliver Banks

And in episode 83: Being Remarkable In Adversity (part 1) and 84: (part 2) Steve Dennis joined the Retail Transformation Show. Together with Oliver, he shared how retailers can become remarkable in order to thrive in the future retail market.

083: Being Remarkable In Adversity with Steve Dennis- The Retail Transformation Show with Oliver Banks

084: Being Remarkable In Adversity with Steve Dennis (part 2) - The Retail Transformation Show with Oliver Banks

Episode 113 featured Dr Jackie Mulligan in a recorded and interactive session from Retail Transformation Live. She is sharing tangible and actionable tactics for Disruptive Thinking In A Volatile World.

113: Disruptive Thinking For A Volatile World with Dr Jackie Mulligan - The Retail Transformation Show with Oliver Banks

Earlier in the year, Simon Hedaux and Oliver Banks partnered for a mini series to explore simplification. In episode 139: Why We Don’t Keep It Simple you can pick up 5 topics or ways to build resilience for your retail brand.

139: Why We Don't Keep It Simple with Simon Hedaux - The Retail Transformation Show with Oliver Banks

In episode 145: Overcoming Retail’s Big Contradictions, Oliver Banks shared why it’s important to start thinking of retail as a complex system.

And Carl Boutet joined in episode 134: The Race To Retail Resilience. One of the central ideas in his book, The Great Acceleration, is the sustainability flywheel. So take a listen to find out more.

134: The Race To Retail Resilience with Carl Boutet - The Retail Transformation Show with Oliver Banks

Digital transformation is a dangerous term. So back in episode 44: The Problem With Digital Transformation, Oliver explores why and what you can do differently.

044 - The Problem With Digital Transformation - The Retail Transformation Show with Oliver Banks

And finally, in episode 128, Metaverse expert, Cathy Hackl joined to share why AR, VR and the Metaverse are such big opportunities for the retail market today.

128: AR, VR And Retail In The Metaverse with Cathy Hackl - The Retail Transformation Show with Oliver Banks

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